Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Washer Sears Service
March 23, 2026
Overall rating

Luis was very good with assessing the situation and ordering the right part and returning and installing successfully with effective results! Craig

Craig W,

Mesquite, TX
Dryer repair
March 23, 2026
Overall rating

Very professional. Please with his service. Thanks for prompt response

Thomas B,

Havre De Grace, MD
Service tech
March 23, 2026
Overall rating

Bryan did an excellent job on a very old snow blower, was always in good mood, helpful and explained what was up.

Glenn F,

Pittsburgh, PA
Jackie Gilstrap, customer
March 23, 2026
Overall rating

Sears tech was kind and knowledgeable about my Kenmore freezer. I was glad he was the same one who came before and diagnozed the problem.

Jackie G,

Dothan, AL
Awesome
March 23, 2026
Overall rating

He did a great job while being polite and friendly and right on time.

Jennifer R,

Webster, FL
Friendly and fast
March 23, 2026
Overall rating

We had a bird in the motor of the dryer ! He took it apart quickly and cleaned out the bird.

Kory S,

Mount Airy, MD
Raymond knows his stuff and is really nice!
March 23, 2026
Overall rating

Raymond not only fixed my issue -- a drainage issue with an older, niche model dishwasher -- but he was prompt, quick, friendly, and full of further advice. Thanks, Raymond!

Jeff N,

San Diego, CA
Excellent Customer Service
March 23, 2026
Overall rating

First, I am a 78 year old senior citizen and have utilized Sears as my go to for appliances. Mr. Colin when he arrived to my home was very friendly, understanding to my issue and most importantly experienced technicians. He analyzed my microwave issue and provided me with information and next steps. I really appreciated his excellent workmanship.

Veena S,

New Hyde Park, NY
Excellant
March 23, 2026
Overall rating

Very cordial and polite. Perfect in knowledge of task and appliances.

Chardayle R,

Phoenix, AZ
Thank you!
March 23, 2026
Overall rating

Juan was very polite and diligent while fixing our machine. Thank you!

Estefany S,

Horizon City, TX