Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Repair visit
March 23, 2026
Overall rating

I can highly reccommend Isidro. He is very nice, professional, and efficient.

Mahina D,

Honolulu, HI
Service man was great
March 23, 2026
Overall rating

Service man was great however the scheduling and parts order process really was bad had to order the part twice because we had received a broken part and the the dryer was completely inoperable, at least before getting the first part I could dry my clothes. We just had to leave the door open to keep the unit from spinning continuously, but we do appreciate the warranty coverage and service man he was quick and knowledgeable.

Christopher B,

Terre Haute, IN
Best technician ever
March 23, 2026
Overall rating

Matt was so helpful to us. He advocated for us when parts were wrong multiple times. He communicated efficiently and timely, and genuinely cared about our issues and inconveniences of the appliance being broken and the ordering issues we had with the warehouse.

Brianna H,

Hickory, NC
Washer repair
March 23, 2026
Overall rating

Tech arrived when he said he would. He was friendly and found the problem right away.

Jayne E,

Selma, IN
Tech service excellent !
March 23, 2026
Overall rating

But your AI service sucks. I still have another fridge broken.

Susan R,

Cape Canaveral, FL
Awesome and knowledgeable
March 23, 2026
Overall rating

He was prompt kind and gave us tips on keeping our machine in optimal performance condition! Clone him ..he was awesome . Now as for sears home warranty themselves it lacks continuity and accountability. They told me no one was coming after I told them I confirmed via email and call. Only for him to be enroute and I wasnt even home and this is the 5th time I had to take off to be serviced two weeks no washer

Larry W,

Houston, TX
Dishwasher Repair
March 23, 2026
Overall rating

Alexander was professional, friendly and efficient. Did a great job.

Terry F,

Mont Belvieu, TX
Good Service
March 23, 2026
Overall rating

Arrived when he said he would. Quickly analyzed the problem and ordered the parts which arrived the next day. He returned the following business day and had the new parts installed in 20 minutes and checked that everything was working properly.

Frank C,

Port Saint Lucie, FL
Very polite and knowledgeable
March 23, 2026
Overall rating

ERIC WAS EXTREMLY POLITE. HE SHOWED WHAT HE DIS AND EXPLAINED EVERYTHING. HE IS A VERY GOOD ASSET TO THE COMPANY

Deloris M,

Halifax, MA
Working on microwave
March 23, 2026
Overall rating

The expert with Joel and Travis was excellent! They were very professional, informative and answered all my questions. I recommend them to everyone.

Faye B,

Tallahassee, FL