Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Dryer Fix
Greater work and super nice. Customer service is fantastic! Definitely recommend.
Elizabeth J,
Canyon, TXService
Very courteous and professional. Very informative and detailed. Helpful in every way
Bob D,
Elgin, SCDryer control board issue
He got the right diagnosis but there are no control panels for this model. Gave us temporary fix. He is technically competent
Linda W,
Morro Bay, CARefrigerator repair
Jeffrey was great on the clogged drain in my refrigerator. This issue came after he left, the refrigerator would not get below 50 degrees, I had an appointment for a technician to come ot on Monday, I took off work all day without pay, I had a confirmation, and the message said they would call before they come. Called the AI number and it said the technician was 2 away from me and that was at 3:00. Then again no one called or showed up. I called the AI number again and they said my time has past and I would have to reschedule. I can't take another day off, will have to find someone more reliable to come and fix the issue. This is unforgivable I will take a call only if it is a human since AI can't do anything .
Donna B,
Baltimore, MDJameson Jackson 5 stars
Very courtesy experience was prefect . Thank you for been on time and very attentive
Rubye C,
Memphis, TNCliff Long review of Cedric
Cedric asked relevant questions to understand the nature of the problem of our refrigerator. He did an excellent job of communicating, educating and servicing us. He was very clear with all the options he presented. He performed the service in a timely fashion.
Clifford L,
La Plata, MDSears Tech Service.
Angry is an incredible, knowledgeable and kind Technician. Answered all questions. Very thorough.
Susan R,
Winter Haven, FLAir Conditioner
Man was wonderful very polite and knew what he was doing right away . Will always request him if I have to call for any help
James F,
Vicksburg, MSA pleasure to work with
Andy was very polite and professional. Explained the job throughly and cleaned up after himself. A pleasure to work with.
Diane L,
Kunkletown, PAGreat
Excellent service; technician very knowledgeable, professional, efficient, and courteous overall.
Dorothea B,
Clermont, FL