Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Super Tech!
June 18, 2026
Overall rating

Stayed late to get the AC back on. We might not need it for a few days but I'm thrilled that it will be ready when the weather turns. Super kind man. Very knowledgeable and personable.

Elizabeth D,

Golden Valley, MN
Abdulai Bah(Samsung washer);
June 18, 2026
Overall rating

Paul is a good person with experience, unfortunately he is working for a BAD company who doesn't care for their customers, you can't even talk to a live representative , I will never recommend SEARS to anyone, they make schedules that they can't keep! SAD!!!!!!!

Abdulai B,

Smyrna, DE
Well Done
June 18, 2026
Overall rating

Same day availability, rapid diagnosis and quick repair. Definitely 5 Stars, Jose did a great job.

Melanie F,

Manhattan Beach, CA
I'm Very Pleased!
June 18, 2026
Overall rating

Julio came to my house twice, once for diagnostics and parts order, and again for the repair. Both visits were as pleasant as they could be. Julio is friendly and nice to talk with, while still being professional. And he was nice about my constantly barking dogs! If I need service again, I hope it's Julio that comes.

Karen L,

Thermal, CA
Excellent
June 18, 2026
Overall rating

Did good job on finding the problem. However the cost was to high to repair. The dryer is to old .

Gary B,

Nottingham, MD
Thank you!
June 18, 2026
Overall rating

Erick was the best! Fixed my dryer and got me back up and running. Thank you!!!

Colleen L,

Braintree, MA
Excellent service
June 18, 2026
Overall rating

We had a very good experience and are really pleased with how quickly we were able to solve the problem. The technician was knowledgeable and professional. Thank you.

Valerie T,

Chicago, IL
Repair
June 18, 2026
Overall rating

...or lack of. Parts no longer available for my Sears Elite manufactured by LG. I really appreciate Justin's time and evaluation of my fridge. I appreciate he put on booties before entering. He was kind, polite and empathetic.

Deena M,

Clovis, CA
Good service
June 18, 2026
Overall rating

Friendly techs who did a great job. It was greatly appreciated!

Katie R,

Nampa, ID
Perfect
June 18, 2026
Overall rating

I have owned my home for over 20 years. I've dealt with many technicians. Michael was absolutely the best. 10 out of 10 - could not be better.

Jason M,

Perris, CA