Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199K


Average Rating

4.7/5

Technician
March 04, 2026
Overall rating

We had a simple fix and Caleb was efficient, personable, polite, and instructive- so that we could do our best to avoid the same problem that occurring again.

Robin B,

Indianapolis, IN
Professional, knowledgeable, personable.
March 04, 2026
Overall rating

It took a long time to get the appointment but on the day upon which it was scheduled David advised of his arrival by telephone and once on site he was able to diagnose and repair the snowblower. I'd use him again.

Scott S,

Gladwyne, PA
Dryer Repair
March 04, 2026
Overall rating

Bryan is very knowledgeable and polite Got us up and running with a quiet dryer

Daniel L,

Nebo, NC
Brian
March 04, 2026
Overall rating

Brian was excellent. On time, detected the problem immediately, professional and very neat. I wish all repair Jan were as competent as he was.

Janette B,

Medford, NY
Great Service!
March 04, 2026
Overall rating

Bennie arrived on time, both for diagnostics and repair. He handled the issue knowledgeably, was professional and polite. He fixed the problem! I'm highly satisfied with his work.

Katherine B,

Palm Coast, FL
Sears app Appointment
March 04, 2026
Overall rating

Sears appointment services is terrible . I waited four days for someone to show up to fix my refrigerator. I would get a text the night before saying that The appointment was confirmed, but nobody would show up.. I will not be doing business with Sears home service any longer. I would have to call to find out that the appointment has been canceled and no one was coming. Four days of my life wasted, waiting for sears show up.

Marlene L,

Sunland, CA
Very knowledgeable
March 04, 2026
Overall rating

Provided thorough analysis and diagnosis of the symptoms plaguing our refrigerator/freezer. Ordered the correct parts the first time. And performed a swift install. This guy knows what he is doing! 10/10 great service and personality!

Simeon W,

Naperville, IL
Excellent service.
March 04, 2026
Overall rating

Excellent service, knowledgeable technician that explained all the process from the first visit until the installation.

Antonio V,

Canovanas, PR
Dryer Repair
March 04, 2026
Overall rating

David was very skillful. Found the issues immediately and was able to repair like new once the parts came in. Excellent and professional job.

John P,

Monroe Township, NJ
Tech was great!
March 04, 2026
Overall rating

Brian was great. Unfortunately the repair was going to cost more than I paid for the machine. So no repairs made.

Suzanne M,

Northfield, NJ