Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Sears technician came to my home to fix my refrigerator
March 24, 2026
Overall rating

He was very knowledgeable very nice and very respectful thank you

Louisa B,

Dorchester, MA
Professional, knowledgeable and punctual!
March 24, 2026
Overall rating

Highly recommend!!! Travis did outstanding work on my air conditioner this morning. He was able to repair the unit and was a total professional throughout.

Marquesas B,

Tallahassee, FL
Dryer service
March 24, 2026
Overall rating

Chris was quick and was able to resolve our issue with our dryer.

Ashley B,

Burleson, TX
Wonderful service
March 24, 2026
Overall rating

Steve was prompt, polite, knowledgeable, and very helpful. He's a good man to have.

Brandon L,

Southlake, TX
Mr
March 24, 2026
Overall rating

Excellent work prompt clean. On time quick very nice person.

Pablo M,

Carolina, PR
Great service
March 24, 2026
Overall rating

He was very nice and knowledgeable! A great technician! Thank you

Robert P,

Jupiter, FL
Patience was essential
March 24, 2026
Overall rating

Christopher was excellent. That said he was faced with the two week nightmare of obtaining the necessary part for the repair. He was at our home each of the four scheduled times. Sadly, the part was either missing, broken or not delivered. It was inexcusable as we waited two weeks for resolution. The circumstances with the part had nothing to do with Chris. Yesterday the washer was fixed.

Karen G,

Bethany, PA
Fantastic service, quick turnaround
March 24, 2026
Overall rating

Michael was fantastic and able to work with both me and my mom when I was out of the house. Sears was able to get a replacement rack for the dishwasher in just under a week, which was a hugely impressive turnaround compared to previous vendors and warranty providers (the last time I needed a simple part, it took two months). I have no complaints.

Nathan L,

Cary, IL
Washer repair
March 24, 2026
Overall rating

Very good experience. Competent. Good communicator. Explained the problem and his intended repair activity.

Steve T,

North Scituate, RI
Excellent service
March 24, 2026
Overall rating

It was fast and the gentlemen was super friendly and very helpful. He even gave me some tips on how to keep my other appliances maintained better, easy things can do (like blowing out the junk under my fridge and then cleaning up behind it. When you don't have a dad nearby, stuff like that is super helpful!!

Shauna R,

Wichita, KS