Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great job!
March 24, 2026
Overall rating

Brandon did a great job. So kind, respectful and truly cared that he was able to fix our problem.

Jan K,

Cooper City, FL
Found the problem.
March 24, 2026
Overall rating

Did good job finding the problem. Now am waiting for the part that was ordered and then installation when it arrives.

Diane G,

Flower Mound, TX
Thorough and Concerned
March 24, 2026
Overall rating

Austin was the third technician to work on our dishwasher. The other two just changed a single part that was "the issue". Neither turned out to be the problem. Austin troubleshot the dishwasher for multiple problems, replaced a number of components, and eventually identified and fixed the problem. Austin did a great job, and was very thorough. He was ultimately able to find and fix the problem.

John S,

Willows, CA
v good
March 24, 2026
Overall rating

Joseph is very communicative and knows what he does, had good experience with him

Mounika B,

Leander, TX
Washing Machine Service
March 24, 2026
Overall rating

I am satisfied with the service i received from the two young men that came. They were very polite and knowledgeable about what was done.

Rita L,

Chicago, IL
Andy
March 24, 2026
Overall rating

Thank you for sending Andy to handle our warranty repair. He was professional, polite, courteous and knowledgeable.

Michael D,

Grand Island, FL
Tech rating
March 24, 2026
Overall rating

Rafael fixed the refrigerator quickly and showed up on time.

Mike W,

Orlando, FL
Repaired washing machine.
March 24, 2026
Overall rating

This was one of the nicest Gentlemen I've had to come to my trailer. He was polite, courteous and very professional. I was shocked at how soon he came & made the repair. Thank You for such a wonderful representative.

Eggie H,

Virginia Beach, VA
Clifford went above and beyond what I expected.
March 24, 2026
Overall rating

Clifford is a highly knowledgeable technician and genuinely prioritizes customer satisfaction. His thorough diagnosis and instructions enabled me to comprehend the system's operation and identify potential future issues. He also proactively informed me about other potential problems if the initial solution didn't resolve the issue, but we are confident that this has effectively addressed the heating problem. Give this man a raise! Thank you for your support and guidance.

Brandon R,

Goose Creek, SC
Excellent service from your team member!
March 24, 2026
Overall rating

Great, helpful service. I will recommend him and Sears to my friends.

Frank S,

New Orleans, LA