Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent technician
March 24, 2026
Overall rating

Technician was thorough and explained everything that had to be done.

Virginia J,

Morganville, NJ
Great experience
March 24, 2026
Overall rating

Jeff was great. Explained everything was polite and quick and great communication.

Theodore W,

Owings Mills, MD
Cirt
March 24, 2026
Overall rating

Very efficient and knowledgeable repairman and fast service. Great experience

Charles D,

Portersville, PA
Great!
March 24, 2026
Overall rating

Couldn't have asked for a better service technician! Very knowledgeable and thorough. Explained everything he was doing.

Deanna W,

Topeka, KS
Washer diagnostics
March 24, 2026
Overall rating

William is a very knowledgeable and professional technician and an asset to your company. He diagnosed the washer and explained the trouble. We will be asking for him again in the future. Thank you William!

Maria K,

Winterville, GA
Repair Services Rendered by James
March 24, 2026
Overall rating

James was the service tech from Sears who conducted repair services on my refrigerator door. I must admit, when I wanted him to quit and call it non-repairable, he continued his assessment and repair with I'm no going to quit type diligence to the matter. Needless to say, he made the repair in a timely manner, even better than it was working before. Let me say this, Sears Repair Services, promote this gentlemen. Case closed!

Gabriel B,

Mcdonough, GA
Malachi
March 24, 2026
Overall rating

He deserves more than 5 stars he came in after William B and had to reorder my part because William didn't pull my washer out to get the correct model # to order the correct part so when Malachi came last week with the correct model number and he came in a fixed it and for some reason someone kept putting in for my appointment to be rescheduled and it wasn't Malachi because he showed up to do the work and I appreciate that a lot so yes he deserves way more appreciation for his hard work thank you so much

Antonio V,

Bethel, NC
Dryer repair
March 24, 2026
Overall rating

Great service, helpful to show me how I might DIY next time.

Walter J,

Rutherfordton, NC
Kelly
March 24, 2026
Overall rating

Kelly was wonderful ! Very knowledgeable and friendly and fixed our issue.

Monika K,

O Fallon, IL
Refrigerator service
March 24, 2026
Overall rating

Rosendo was excellent! Showed up on time, very courteous, knowledgeable and helpful. If I could, I would recommend him every time we need help with any repairs.

Patrick P,

Rancho Cucamonga, CA