Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
198.7K
Average Rating
4.7/5
Washing Maching Repair
He was great. He quickly determined the problem, ordered the part, and returned to fix it. His communication was good in terms of arrival time.
Jerry F,
Spokane, WAThank you
AWESOME! Thank you thank you thank you thank you thank you
Lori W,
Colonial Heights, VAExcellent Repair Appointment
Mr. Ricky Sparks is a highly experienced and proficient professional! He knowledgeably and methodically checks everything until he detects the problem. Once found, he skillfully and efficiently performs the repair! I appreciate that he is also considerate and communicates well with his customers!
Cheryl T,
Bastrop, TXHVAC review
The technician was professional, courteous, and knowledgeable of the situation.. He repaired the unit to its operational efficiency in a timely manner
Michael P,
Accokeek, MDFixed my washer
He was professional and informative. Went right to work & did the job. Believe his name is Herbert. Much appreciated.
James J,
New Canton, VARefrigerator repair
Great job and friendly service! Clear understanding of the issue and future care.
Brad M,
Kirkland, WAAwesome work!
Billy was great! Arrived in a timely manner and absolutely knew what he was doing and did it well. 10/10
Jason M,
Nashville, TNMission Accomplished!
Appreciate Services from a Knowlegabʻe Professional who knows his craft/job, but also puts forward a respectful and pleasant work energy. Norman is upbeat and easy to understand and work with. He brings a sense of calm with him, which benefits his work when entering into others Homes for repairs.
Sarah K,
Kaaawa, HIJeffrey technician
Jeffrey is and had been the utmost professional each time sears has sent him to my home for maintenance. I hope everyone gets a technician as courteous and knowledgeable as he.
Benjamin S,
Pocahontas, AREXCELLENT, PRO TECH; EXT. !!POOR CUST. SERVICE; SCHED. SYS.
*UNPROFESSIONAL-UNETHICAL-LACK OF COUSTOMER SERVICE; CONSTANT CALL-ROUND ROBIN INEFFECTIVE PROCESS (TOTAL CALLS FOR US=32); MORE THAN 8 NO SHOWS FOR APPT.; LACK OF INTEGRITY W/WARRANTY CONCERNS; NO CONSISTENCY IN VARIOUS DEPT. REPORTS/CONVERSATION/CUSTOMER PORTAL! SCHEDULING IS absurdity-TOTALLY, LUDICROUS 7-6PM ; 8-5PM ; WAITING NOW 9+WEEKS FOR ...YET NO RESOLUTION
Penelope W,
Accokeek, MD