Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

198.7K


Average Rating

4.7/5

Pleasant
March 04, 2026
Overall rating

Nathan was patient, easy going, explained what he was doing and why.. and what was going to happen next in the process of each week tring to fix my refrigerator..

Julie H,

Benson, AZ
Oven repair
March 04, 2026
Overall rating

Technician was awesome and informative the parts delivery needs work

Clark B,

Grandy, NC
Oven issues
March 04, 2026
Overall rating

Christopher is one of the best technicians that has ever come to my place to fix an appliance. He is always very knowledgeable and respectful. I'm always pleased when he is my technician because I know that my appliances will be taking well care of.

Theresia S,

Sturgeon, MO
Refrigerator Light Repair
March 04, 2026
Overall rating

Our refrigerator repair was a wonderful experience from start to finish. Ernesto is a top notch repairman that I highly recommend. He was very kind and professional.

Amber G,

Hondo, TX
Friendly, knowledgeable service
March 04, 2026
Overall rating

Both times Johnny arrived with a positive mood. When all the issues couldn't be solved he offered to use the internet to research the problem. He showed me the parts, explained the failure and fixed the issue.

Mary P,

Longmont, CO
Good service and useful tips
March 04, 2026
Overall rating

I felt that Thomas was thorough and explained the problems adequately. We'll know soon if the problems were resolved.

Audrey G,

Naperville, IL
Case #CNN260202868833
March 04, 2026
Overall rating

Todd arrived ahead of time. He gave me a very informative lesson on how my washer works (much more than the manual offers). For example, he explained how the washer tries to balance an unbalanced loan by adding water and spinning in an attempt to redistribute items. He is an excellent appliance tech! I wish they were all as knowledgeable as he is.

Baker M,

Niagara Falls, NY
Awesome
March 04, 2026
Overall rating

Rene was awesome, he fixed my dryer and explained everything i asked. He didn't mind me watching and asking questions. If only all technicians were like him. Thank you Rene

Jesse A,

Laredo, TX
service by Patrick
March 04, 2026
Overall rating

Excellent. Quick and efficient. All fixed. I am very satisfied with the work.

Lannon S,

Creswell, OR
Awesome and professional
March 04, 2026
Overall rating

Wilner was extremely professional, fixed the problem and cleaned up after. Truly appreciate the care he took in resolving the problem.

Marcia W,

Coral Springs, FL