Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Professional & Courteous Service
March 24, 2026
Overall rating

Mr. Abdelkarim was polite, respectful, and professional. He cleaned the work area nicely. No water is leaking at this time. He explained the problem and said to if anything comes up.

Joyce S,

Calumet Park, IL
Zack Fowler, repair technician
March 24, 2026
Overall rating

Zack Fowler was awesome! Could use more like him! Best ever experience!

Linda B,

Campbell, TX
Field tech
March 24, 2026
Overall rating

Excellent Tech Tech was on time very knowledgeable, polite, and courteous.

Yola L,

El Paso, TX
Professional
March 24, 2026
Overall rating

Servicer was very helpful and professional. We are confident that a proper inspection was done. TY

Brett H,

Omaha, NE
Don't know what you want here.
March 24, 2026
Overall rating

Good. You make this process a little cumbersome to where I didn't want to complete it. However, Paul deserves this rating in spite of that.

Napoleon C,

Ozawkie, KS
Dryer issue , GE brand
March 24, 2026
Overall rating

Victor, your technician has came to our house and he has fixed our dryer with his experties and experienced repairing appliances. Very professional and accurate .

Ahmad H,

Groveland, FL
Ahmed Great + Sears Bad
March 24, 2026
Overall rating

Your customer service at sears is atrocious. We waited all day yesterday and had the service pushed all day w no notice then no showed at 7pm. No phone number and worthless chat bot. Today Ahmed was incredible when he showed up a true professional.

Lp S,

Miami Beach, FL
A/C
March 24, 2026
Overall rating

Great, friendly and fast service. I appreciate all the help.

Richard M,

Pueblo, CO
Pleasant, neat worker
March 24, 2026
Overall rating

Eddie did a great job installing a new compressor in my 4 + year old LG French door refrigerator. Seemed to be a complicated and difficult job, but he handled it well.

Robert W,

San Diego, CA
Thank you Bennie!
March 24, 2026
Overall rating

Bennie was wonderful to help us with our issue. Thank you so much for your help and guidance to fix our dishwasher issue. Amazing service and care.

Rachel L,

Columbus, OH