Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

G E Dishwasher
June 19, 2026
Overall rating

The technician was very knowledgeable and knew how to install the part that I had needed. I am concerned because the dishwasher is still wet after completing all cycles and supposively complete.

Rebecca G,

Rockwall, TX
Great service, reliable company!
June 18, 2026
Overall rating

David was very knowledgeable about the appliance and the protection plans. He offered to come 4 days before the next scheduled appointment to complete the repair since the part arrived early. That was very much appreciated. His partner was also very knowledgeable about the appliance and the repair.

Michael M,

Landing, NJ
Dryer repairs for Ms. Powell
June 18, 2026
Overall rating

Technician was knowledgeable, considerate and totally got the job done. Thanks, J.

Lois P,

Aurora, CO
Jake is professional
June 18, 2026
Overall rating

Jake came by to fix our refrigerator -will be when the parts come in - but he is professional & explain things that he's doing. I would highly recommend him.

Michael G,

Nampa, ID
Washing machine
June 18, 2026
Overall rating

Tony was very polite respectful person. He explained everything that was going on straight from the beginning and made sure my washer was back up and going after two weeks of not working. He gave me very useful information and I gladly took it and I'm gonna make sure to do my part to prevent things like this happening again. Thank you so much Tony for your amazing job.

Cristobal T,

Crockett, TX
Dryer technician
June 18, 2026
Overall rating

He was professional, experienced and knew what he was doing. Great customer service.

Manuela A,

Rosenberg, TX
technician
June 18, 2026
Overall rating

Technician was very professional and knowledgeable, efficient, friendly. Gave helpful tips and asked if we needed anything else after fixing dishwasher.

Betty L,

Red Wing, MN
Great service
June 18, 2026
Overall rating

Ron was efficient in checking all sources that could potentially be the issue. I'm a happy customer now that we have cooler air.

Alicia J,

Sacramento, CA
Good work!
June 18, 2026
Overall rating

He was efficient and professional. He identified the issue in just a few minutes, replaced it and the unit seems to work just fine now. The only "issue" I had was with Cinch / Sears lack of scheduling in a timely manner. Two weeks?!?! But Benjamin was great.

Hannah L,

Christiana, TN
Excellent Service
June 18, 2026
Overall rating

The Service Technician Was Very Polite, Courtesy, Knowledgeable, Professional & Easy To Understand The Instructions & Information About My Appliance's Functions. He Stated The Importance Of Insurance To Enable The Appliance To Work & Perform @ It's Best. I Was Very Attentive To His Instructions & Was Very Pleased With His Performance As A Professional Technician!

Clifford D,

Aiea, HI