Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Amazing
March 25, 2026
Overall rating

Came on time and fixed the oven in no time.

Matt H,

Painted Post, NY
Looks out for the customer
March 25, 2026
Overall rating

My 26 year old Craftsman garden tractor started acting up, so I set up an appt with Sears Home Services. John came out within 48 hours, quickly diagnosed the problem as a bad carb, and provided me with the most cost effective solution. Teo thumbs up!

Robert S,

Battle Creek, MI
Fridge Repair
March 25, 2026
Overall rating

Ray was prompt and fixed the issue quickly. He also made sure it was working correctly before he left.

Sandra D,

Quincy, FL
great service bad timing
March 25, 2026
Overall rating

My dryers heating element went out again. I called my home warranty and they dispatched Sears Home Service. They came out the next day and diagnosed the issue and had the parts ordered before they left. My dryer was fixed within 3 business days. Great job. My only issue is the service window. I work nights so sleep during the day. The service window was "A technician will show up between 8 and 3.". Due to that i was up all day, cause of course I was at the end of the window. So great service but I myself would never call them for business that wasn't done through my home warranty.

Matthew C,

Lexington, KY
Technician
March 25, 2026
Overall rating

Robert P was patient and explained everything in detail so that I understood what needed to be repaired

Gwendolyn H,

South Holland, IL
Excellent Service
March 25, 2026
Overall rating

Frank offered many helpful ways to keep our dishwasher going- it's 15 years old. He and his associate explained everything well including the Sears plans and possible repairs. I highly recommend them. They also were available within one day of the date I went online to schedule an appointment. Excellent service!

Linda P,

Glenmoore, PA
Excellent service
March 25, 2026
Overall rating

Robert arrived when promised, and diagnosed the problems with my dryer and refrigerator quickly. He solved my issues and left the work areas clean and tidy. I was impressed!

Katrina D,

Mobile, AL
Review of Daniel
March 25, 2026
Overall rating

He is the most professional. He lets me know when on the way. He explains everything in detail. Gets the job done in a timely manner.

Tammy A,

Fancy Gap, VA
Washer repair
March 25, 2026
Overall rating

This repairman was very professional and knew what he was doing. From the start he had my best interest at the start. He made sure that the washer was completely fixed and let me know all the steps in getting it that way. I hope that if I ever need a repair again he is the one they will send along with Harold to my home. Both of these men are fabulous in their work ethic and fixing appliances.

Ananne W,

Chestertown, MD
Great service
March 25, 2026
Overall rating

Steve was courteous, thorough, and provided options without pushing something we didnt want. Excellent service call, and well done. Thank you Steve

Brian F,

Somonauk, IL