Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Good experience
March 25, 2026
Overall rating

Professional and personal. He was a pleasure to do business with.

Mari M,

Pueblo, CO
A/C repair
March 25, 2026
Overall rating

He knows his trade very well. Nice person to deal with.

Keith F,

Columbus, GA
Susie was awesome
March 25, 2026
Overall rating

Susie was very professional, communicated well, walked me through her evaluation, and was very kind. Was a great experience.

Frank P,

Houston, TX
Dishwasher repair
March 25, 2026
Overall rating

Dre Shawn was very pleasant and provided quality service. Unfortunately the AI assistance reflects poorly on the overall impression of Sears Home Services. The scheduled service day was changed numerous times causing the home owner change their schedule and wait from 8-5 on the days when the technician was not coming.

Duane B,

Rock Island, IL
Customer service
March 25, 2026
Overall rating

Great services. Excellent technician, does the job thoroughly and will do his best to get appliances repaired.

Shaneka A,

Macon, GA
Oven repair
March 25, 2026
Overall rating

John was great! He was really knowledgeable and friendly. Did a great job!

Marianne C,

Granville, OH
Five stars
March 25, 2026
Overall rating

I was well satisfied with Jerome's work.He was very patient with me.

Lester A,

New Orleans, LA
Excellent Service
March 25, 2026
Overall rating

Jason was very detailed and offered many solutions to fix the problem with my dryer. Very friendly.

Portia B,

Indian Head, MD
Paul Service Technician
March 25, 2026
Overall rating

Paul was on time. Courteous and efficient. He left my laundry room spotless.

John L,

Smyrna, DE
On time and very professional
March 25, 2026
Overall rating

Everything was great. They arrived on time, with several "heads up" messages. I showed them the problem with my dryer, and they took the machine apart, found the problem, and fixed it. Good as new! (Probably better!)

Christine S,

Randolph, NJ