Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

198.7K


Average Rating

4.7/5

Dishwasher
March 03, 2026
Overall rating

Great job. Right on time. No problems with the water valve.

Gloria W,

Eldred, PA
Manuel L
March 03, 2026
Overall rating

Manuel arrived promptly, and did the work, replacing the seal on our dryers drum. He was very professional, and very effective at solving our issue. I do, however, have great concerns about the fact that it took me, literally one month to get a technician out to our house. I am very disappointed in the abilities of your current AI. The humans are wonderful, but I am very disgusted With the many hurdles, it took to get one technician to replace a seal on a dryer drum. Five. Stars for Manuel. Zero stars for Sears AI.

Cynthia H,

Hillsborough, CA
Knowledgeable and Experienced
March 03, 2026
Overall rating

The technician was methodical in his approach to the problem. He knows HVAC.

Kevin P,

San Antonio, TX
Refrigerator service
March 03, 2026
Overall rating

Jaime is the absolute best technician! Thank you, Jaime! Be well!

Gloria F,

Palm Harbor, FL
Angel review
March 03, 2026
Overall rating

Angel was very professional figuring out what the issue was and explaining what needed to be done to get the dryer running again. Everything seemed to work when he was done and now I can start putting a dent in the mountain of laundry we have!!!

Rob D,

Milford, NJ
Jenn are
March 03, 2026
Overall rating

Excellent worker, knew what he was doing. Great experience pleased with the work

Elizabeth H,

Perkasie, PA
Great service
March 03, 2026
Overall rating

Stephen was great! He was very nice and professional. Showed up on time and diagnosed everything quickly. Explained everything in a way that easy to understand. He was super nice and friendly. Also very quick turn around time. Had him at my house within 24 hours! Thank you so much!!!

Olivia T,

Spring City, PA
Technician - service dryer
March 03, 2026
Overall rating

Alonzo did a great job repairing my washer. He installed the springs and shocks and the washer sound and works great.

Martha B,

El Paso, TX
Dishwasher repair
March 03, 2026
Overall rating

Bernardo was great. He diagnosed the issue and fixed it very quickly.

Cathy B,

West Hills, CA
Very knowledgeable
March 03, 2026
Overall rating

Polite and knew exactly what was wrong. He was quick to fix it.

Benny C,

Monrovia, CA