Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

198.7K


Average Rating

4.7/5

Great technician!
March 03, 2026
Overall rating

Rick has been out on a couple of service calls for us. Fortunately all of our appliances are still under extended warranty, but when Rick has come out, he has diagnosed the problem and done what is needed to resolve our issue. He has always been great at communicating when he would be at the house, was pleasant while working, and just an all-around great tech and an asset to the Sears Home Service company.

Jeff S,

Kasson, MN
Dishwasher Service Call
March 03, 2026
Overall rating

On time, knowlegable, friendly. Promptly diagnosed problem. Referred to warranty company.

Kevin D,

Mohawk, TN
Best Sears has
March 03, 2026
Overall rating

Our technician Al, was friendly, courteous, and highly knowledgeable. He communicated about his arrival time and was almost to the minute. He gave our a/c a thorough inspection and changed the filter with my supplied 3M allergy hepa filter. I wish all their technicians were this good.

Michael H,

Deerfield Beach, FL
Washer Repair
March 03, 2026
Overall rating

He was very patient Honest and dependable. Very knowledgeable also

Carroll B,

Temple, TX
Dishwasher repair
March 03, 2026
Overall rating

John was very polite and informed me of all my choices available to what he was doing. Turns out it was a very easy repair, but I learned alot about my dishwasher!! Thank you, John!!

Charles S,

Huntington, WV
Great service!
March 03, 2026
Overall rating

Sergio was not only professional but he was also friendly and respectful and worked well and neat he treated my refrigerator like his and got the job done. Thank you

Arsham G,

Sylmar, CA
Could not fix
March 03, 2026
Overall rating

Was very professional and courteous But hit a dead end

Brenda C,

North Branch, MN
Awesome Service
March 03, 2026
Overall rating

I was extremely pleased with the service provided , plus, an added bonus was the promptness and the courtesy shown by the technician was just beyond comprehension!!! Thank you again from a customer for life!!!

Wayne R,

Little Rock, AR
Refrigerator Repair
March 03, 2026
Overall rating

I would like to say the repair man was very fast and professional.I would recommend him highly.

Maudie G,

Portage, WI
Service from Ben!
March 03, 2026
Overall rating

As always- knowledgeable, friendly and addressed my refrigerator needs. Good man!!!

R G,

Gloucester, MA