Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Dishwasher repair customer
March 25, 2026
Overall rating

1st repair person misdiagnosed resulting in two wasted days waiting for proper parts. A 9 hour window for repairman to appear is ridiculous. That is not customer service. Paul as repair person 2 was wonderful. But see above comment about the repair window. What a waste of customer time.

Robert R,

Middletown, DE
Range repair.
March 25, 2026
Overall rating

After three different technicians that were sent to diagnose my problem with my range finally we got a very knowledgeable tech that knows his stuff. He was extremely knowledgeable , courteous and professional. His follow through and commitment in fixing the range was outstanding. I highly recommend his service 👍🏼

Art S,

Escondido, CA
So polite
March 25, 2026
Overall rating

He was so polite to us and so informative as he was working along on the fridge repair...he fixed my problem "and smiled "

Robin M,

Elmira, NY
Excellent technician
March 25, 2026
Overall rating

Eric knew what he was talking about. I appreciate his honesty.

Lori B,

Maize, KS
Repair of washing machine
March 25, 2026
Overall rating

Tarrance was very professional, neat and was thorough with the repair of my washer. He arrived on time, was prepared and got the job finished in less than an hour. If I have need of any other repairs, I hope Tarrance is my service tech.

Lorena W,

Pawhuska, OK
Stove/oven maintenance
March 25, 2026
Overall rating

Very friendly, easy to work with. Knowledgeable, answered all my questions.

Lois H,

Saint Paul, MN
Excellence
March 25, 2026
Overall rating

He is absolutely wonderful. And I couldn't be happier with his service. Thank you.

Mindy M,

Blythe, CA
Excellent
March 25, 2026
Overall rating

He was very professional, very polite, very informative and he knew right away. What was wrong with the washing machine? He was very helpful and directing me into what the next step is purchasing a new washing machine.

Donna A,

Bentonville, AR
Excellent
March 25, 2026
Overall rating

Robert did a fantastic job replacing the circuit board on my oven. He is amazing!!

Vickie O,

Waxhaw, NC
Excellent
March 25, 2026
Overall rating

He was very professional and knowledgeable. Has excellent customer service.

Sharon B,

Bloomington, IL