Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
198.7K
Average Rating
4.7/5
Washer repair
Helped me in more ways than one. Grateful the world has people like Dan in it
Janet S,
Tucson, AZKind, respectful and knowledgeable
He called about 30-40 minutes out, then arrived promptly. He was knowledgeable and helpful. Got our machine running in a short amount of time! Thank you!
Duane S,
Warsaw, MOProfessional
From my experience with him as my technician, he was a very proficient gentleman
Gary U,
Rockport, TX5
Repairman was very nice very polite had the problem fixed in about 5 minutes
Daniel H,
Newport, TNEXCELLENT WORK
Very good at his job. Did explain everything. Very professional
Neil H,
Santa Ynez, CAKind
Patrick was very kind, polite and informative about every step of the process
Leticia M,
Aberdeen, WAWasher
Joseph was great . On time fixed our washer. Very personable.
Rick W,
Greenfield, WIPerfect
Our technician was great. He was timely, very personable and fixed our problem. He then was able to look at our other 2 appliances. Would recommend him to everyone
Mary W,
Joliet, ILAwesome new friend.,.
This gentleman has been to her home twice. He first came in as a technician. He left a new friend. Did an amazing job very friendly, very knowledgeable and explanatory. He is highly suggested by our family.
Bobby P,
Bryan, TXRepair service by Jim for Tim
The service by Jim was great and professional. He was thorough in his communication. However the experience in dealing with was very much frustrating and with much to be desired. Totally relying on AI with no way to talk to a live rep is absurd. In the communication from Sears they warn about a cancelation fee if not done prior to 24 hrs. However I received a cancelation notice around 11:30 on the day of service. Also, having an 8-5 window for service is ludicrous. Scheduled service calls are planned and so should the times to do repairs where a lesser window of service could be given in my opinion. Lastly constantly sending out notifications to confirm was very irritating. One time should be sufficient.
Timothy J,
Morristown, TN