Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Best Ever!
March 25, 2026
Overall rating

Randall was hands down the best technician we've ever worked with. From the moment he arrived, he was professional, knowledgeable, and incredibly thorough. He took the time to diagnose the issue properly, explained everything clearly, and went above and beyond to make sure our washer was not just fixed, but running better than brand new. It's rare to find someone who takes that much pride in their work, and it truly shows. If you ever get the chance to have Randall service your equipment, you're in great hands. Highly recommend!

Ryan K,

Wailuku, HI
Dryer repair
March 25, 2026
Overall rating

He is an excellent tech who worked extremely hard to try to fix our dryer that was unable to be repaired.

Christy O,

Wellington, KY
Dishwasher
March 25, 2026
Overall rating

He came to put part in but insurance is going to settle with us

Francine S,

Tupper Lake, NY
Awesome tech!
March 25, 2026
Overall rating

Pete was amazing and reliable! He went out of his way to solve problems for us.

Dale A,

Deer Park, WA
Friendly and professional
March 25, 2026
Overall rating

Had maintenance done on my Carrier heat pump, Visal did an awesome job , was quick and polite, Thank you Visal

Sheri M,

Peoria, AZ
Washing Machine Repair
March 25, 2026
Overall rating

I was amazed at how quickly Louis diagnosed the problem and replaced the drain pump. Louis was very friendly, informative, and professional. Louis made a bad day (broken machine) turn into a great day with the machine back in service!!!

Timothy F,

Bay City, TX
Ice maker not working
March 25, 2026
Overall rating

The technician was very helpful and and explained how to research a part for another appliance.

Bill P,

Goodyear, AZ
Sears Service Tech
March 25, 2026
Overall rating

Willie was very personable and very efficient. He is a talented technician.

Kenneth S,

College Sta, TX
Washer repair
March 25, 2026
Overall rating

Jose was very friendly and knowledgeable. Took the time to explain everything slowly and in detail

Glenn N,

Westminster, CA
Great Service
March 25, 2026
Overall rating

Jose was great!! It was clear he was very experienced, diagnosed the problem quickly, and fixed it in no time once he had the right part. Great customer service!! My refrigerator works great now!!

Rhonda A,

Phoenix, AZ