Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Would recommended!
March 26, 2026
Overall rating

The technician came on time in fact, reached out to me since he was in the area to come even two days early and that was very, very helpful. Explained very patiently what the issue was with my washer with the options were what the Home Warranty company was willing to do would definitely recommend.

Pat T,

Staunton, VA
Dryer Heating Element Replacement
March 26, 2026
Overall rating

Steve provided timely information on arrival and then assessed problem quickly. He cleaned.all the lint residue from everywhere after installation of new part. He reviewed cost prior to install and clearly noted other potential benefits (home warranty offers) to consider. He was very proficient and professional.

Anita W,

Owens Cross Roads, AL
Top notch service!
March 26, 2026
Overall rating

Marcus did an exceptional job diagnosing and fixing the problem with my washing machine. He communicated several times prior to arrival, arrived earlier than expected, and performed the work quickly. He was personable and extremely knowledgeable about the issue. Overall the entire process from online booking to payment was flawless!

David W,

Arlington, TX
Technician service
March 26, 2026
Overall rating

Yes Lioness provided a caring service in the LG washer !!! Prompt kept me informed of the revival time !!! Very efficient !!! Just as frustrated as I was with Sears repair service !!! Ask me about this ? Or not ???

Nanette L,

New Iberia, LA
Professional, courteous service
March 26, 2026
Overall rating

Marty called in advance, arrived on-time, and tested my washing machine. He was honest about what repairs were needed and whether it was better to repair or replace my washer. He didn't use high-pressure sales tactics, which I appreciate. Overall, it was a very good service experience.

Lesley W,

Mount Pleasant, MI
Replace water filter
March 26, 2026
Overall rating

He had a Professional attitude. He me Called before coming.

Connie P,

Royal, AR
Good guy
March 26, 2026
Overall rating

Nice guy very professional and knowledgeable, on time, service oriented

Marlon D,

Milwaukee, WI
Friendly and quick
March 26, 2026
Overall rating

Great job and very knowledgeable . The survey app though is very difficult to manage, it was difficult to submit my post easily.

Kerry S,

Franklin, WI
Fabulous technician
March 26, 2026
Overall rating

Daniel was great. He identified the problem with my ice machine and fixed it quickly. He had a smile on his face and cleaned up after himself. Job well done.

Rick R,

Virginia Beach, VA
Warranty service call
March 26, 2026
Overall rating

Robert F established clear concise communication start to finish. He was prompt, friendly, efficient and helpful.

Becky H,

Nacogdoches, TX