Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Customer service
Very friendly tech. Knowledgeable and gave some good tips and advice on do's and don'ts for appliance to last longer.
Nong V,
Paso Robles, CAGetting dishwasher to drain
Communication on estimated repairman arrival time worked out great. Turned out that this repair was a very simple fix, but I would never have guessed the repair involved removing a port plug in the garbage disposal where the dishwasher was supposed to drain - something that was not properly done by the recent installer of the garbage disposal. The dishwasher repairman, Bruce, correctly diagnosed the problem almost within seconds of arrival at our house.
Ronald D,
Hattiesburg, MSWashing machine repair
Washing machine was repaired in a timely manner we are very pleased. Divontae was polite and went to work right away and my washing machine is working yeah!!!!
Elizabeth E,
Menasha, WIBryan is a great technician!
Bryan was very knowledgeable and fixed my problem in one trip. I couldn't be more pleased with the service he provided on my dryer. Your AI system though, is extremely limited, so much so that I nearly cancelled. So glad I didn't!
Tracy J,
Wheeling, WVSmart man
Tim is a very personable man. He is very smart. Used stuff to move tower unit so he would not hurt the floor and cleaned up behind himself. He is a good asset to your company.
Pam H,
Laurel Springs, NCRefrigerator repair.
Quick and efficient. Job well-done. Peter came on a timely basis and performed a great job.
Sam H,
Kathleen, GAWasher repair
Friendly, on time got the work done quickly and was knowledgeable.
Yvonne P,
Los Lunas, NMEdmar
He is a highly professional technician who is well-versed not only in the mechanics and components—but also in the actual operation—of the system (in this case, the refrigerator). Furthermore, he explained to me how to file claims online and how to obtain better service from Sears. For this reason, I believe I will continue to maintain my service contract with Sears Home Services for my electrical appliances.
Jorge O,
Raleigh, NCDryer
Thanks Eric for showing up and getting us back to drying our clothes.
Veronica A,
Saint Cloud, FL?
Drew is very knowledgeable and easy to work with. Thank you.
David P,
Sioux City, IA