Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Excellent Service from Edward
He was knowledgeable, experienced, efficient and very nice. The ideal appliance service tech.
Terrence M,
Ann Arbor, MIExcellent service
Kenny the contractor that came to repair my microwave was professional, helpful with advice, expedient and a friendly demeanor I would approve him assisting other customers if I could thank you for great service
Maria L,
Apollo Beach, FLThank you
After seven months of our refrigerator not being fixed he finally fixed it! Thank you
Tara S,
Fulton, NYMicrowave Repair
Great experience with Johnny and his trainee. Would recommend him for anyone.
Courtney A,
Kernersville, NCVery professional
Technician arrived on time knew exactly what he was doing. Fix the problem. Can't ask for much more.
Edmund C,
Dunedin, FLTrash compactor repair
Matt knew what the problem before even opening up the control panel. He ordered the part and it was here in a couple of days. It has been working like new since he fixed it!
Beth B,
Trafalgar, INSears repair
Unfortunately the AI system leaves much to be desired! Despite significant details on my part regarding the issue, there was no parts on the van! Using UTube, I had a sense of the problem but that was not explored since the van didn't have back up part! Why? Why ask questions before hand and then show up minus any potential parts. Alex was pleasant and tried to encourage me taking out a service policy. Why? I wasted my time, postponed an appointment to be available but only one of us actually was in this situation. NOT sears!
Dorain M,
East Setauket, NYService technician
Listened when I explained what was happening double checked when he thought it was ok it wasn't so he ordered what was needed.
Joanne G,
Philadelphia, PAReview
Timely and professional. He was also knowledgeable of the appliances and preventative actions for longevity.
Monique J,
Chesapeake, VARefrigerator/ Ice Maker jammed
Service was very polite and knowledgeable about the work that issues causing my appliance problem
Gerald P,
Lathrup Village, MI