Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Technical review
March 26, 2026
Overall rating

The tech took the time to explain why my oven was basically exploding and told me what to look for in the future before it got so bad.

Wayne C,

Newport, NC
Owner
March 26, 2026
Overall rating

What impressed me about our technician Johnny was his knowledge regarding the dishwasher. First he was concerned about not getting any water on our wood floors...always making sure either to wipe up water or using his shop vac to eliminate water from hoses. He placed a rather large heavy duty plastic sheet to protect the floor as he moved the dishwasher out from its location to work on. He carefully removed the old pump that took some time...then carefully installing the new one...quite a task I must say. After putting back all of the parts he had removed from inside the machine, he then, using a short cycle, tested the newly installed pump for 19 minutes...checking for any leaks. He completed the job by once again making sure the dishwasher was securely in place. GREAT JOB JOHNNY

Peter S,

Kernersville, NC
Pleasant, efficient, bright youn man.
March 26, 2026
Overall rating

Benny is great. He was patient and explained things I was not aware of related to my appliances. Very personable and likeable young man. A credit to your service.

Gregory B,

Edgewater, FL
He was great!
March 26, 2026
Overall rating

David came to our house the same day as I requested the appointment. He analyzed our washing machine and figured out what it needed. He was very friendly and knowledgeable technician.

Mitch R,

Morganville, NJ
Great service!
March 26, 2026
Overall rating

Great job on time, fixed the problem with our washer. Thanks!

Thelma A,

Salisbury, MD
Great experience!
March 26, 2026
Overall rating

Bob was very polite and helpful. I appreciated that he was willing to take his time to answer my questions to make sure I understood the problem and resolution.

Norman S,

Cornish, NH
Ice maker Repair
March 26, 2026
Overall rating

Very courteous and quick to fix. Provided good advice to maintain.

Marie F,

Many, LA
So friendly and knowledgeable
March 26, 2026
Overall rating

He was so friendly and very knowledgeable. Great customer service.

Natasha K,

Rothschild, WI
Owner
March 26, 2026
Overall rating

He is a knowledgeable and professional person, and I am very satisfied with his Services

Angel F,

Centereach, NY
Quick, and easy!
March 26, 2026
Overall rating

Tadd came on Monday and diagnosed an issue we were having with our fridge. He promptly ordered the part, and stayed in contact to get the repair completed. Very happy with our service!

Jessica P,

Johnson City, NY