Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Dishwasher service
March 26, 2026
Overall rating

Richard was very knowledgeable and fixed my dishwasher quickly and efficiently without wasting any time. He was polite, kind, and professional throughout the entire process. He even took the time to assist another technician at a different location while working on my dishwasher, which really shows his dedication and teamwork. I'm happy with the service today everything was handled efficiently and professionally.

Wendy M,

Alachua, FL
great service!
March 26, 2026
Overall rating

Daniel was on time and very quick to get our washer running well again.

Sandra M,

Henrico, VA
Ryan
March 26, 2026
Overall rating

Excellently service, courteous, polite and very knowledgeable A very nice man

Rose S,

Boca Raton, FL
Outstanding Service
March 26, 2026
Overall rating

Thank you Joshua for your outstanding service! You really saved the day!

Jasmeih G,

Murfreesboro, TN
Great service
March 26, 2026
Overall rating

Service provider was fast, efficient and knowledgeable! Explained in detail.

Barbara G,

Dequincy, LA
Jose was GREAT. Sears is awful!
March 26, 2026
Overall rating

We had to have 3 different service calls over almost 4 weeks to finally be told the part for repair of our wine Refrig was not available any longer. I paid $514 for the repair. Two times the same wrong part was sent. Each time I had to wait for the tech to come again before I could tell anyone. The AI is useless and there is no email or text locations available. Now they want to charge me for an addition 1/2 service fee, Refund 514 less $68.50. It is ridiculous. This should not be charged and I should get full refund for the repair. I had already paid $129 for a service call to evaluate. It should have been found on that first call that the part was no longer available. At the 3rd call Jose finally dug deep enough in Sears' parts system to find this. So sad.

Sarah T,

Surprise, AZ
customer
March 26, 2026
Overall rating

very competent and nice he did a great job Hope he is always assigned to my residence should the need come up again

Norman K,

New City, NY
Efficient and professional
March 26, 2026
Overall rating

Quick diagnosis and fast fixing the appliance. Honest opinion for your current appliance issues

Pui L,

San Francisco, CA
Amana clothes dryer
March 26, 2026
Overall rating

Awesome job with our dryer!! Very knowledgeable about the dryer and was capable of diagnosing the problem and fixing it. Thank you for your help!

Jimmy H,

Pawnee, OK
Professional & very helpful
March 26, 2026
Overall rating

Shawn did a great job, was very professional, friendly, & knowledgeable.

Johnny E,

Brashear, TX