Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199K


Average Rating

4.7/5

Washer repair
March 08, 2026
Overall rating

David was very knowledgeable and so kind, not only to us, but to the man that came in to help him. He fixed our washer, in what I think, really good time. I would recommend him to everyone. I know if I could.

Liz B,

Cleveland, OH
Washing machine
March 08, 2026
Overall rating

Very friendly, knowledgeable and efficient. Pleasure to have him repair machine.

Susan K,

Flushing, MI
Great
March 08, 2026
Overall rating

Gary was great but our frig is still not working. It is still hot. Not cold at all and this has been a month and we had to buy a small frig to get us by. I believe at this point we need another frig and to be reeimbursed for the other frig we had to buy.

Shelley L,

Huntington, TX
Refrigerator Repair
March 08, 2026
Overall rating

Professional knowledgeable and very thorough with explanation of the problem and corrective measures.

Patricia W,

Hampton, VA
Dryer
March 08, 2026
Overall rating

Very good- clean and neat - knew his stuff - no issues

Angelo E,

Brewerton, NY
Dryer experience
March 08, 2026
Overall rating

Travis was fine but communication from your company is awful

Rose S,

Mechanicsburg, PA
Fantastic service
March 08, 2026
Overall rating

Jonathan was knowledgeable, experienced, and efficient AND fixed the problem quickly!

Timothy S,

Rio Grande, PR
Technician Fabulous - Arrival Time Not
March 08, 2026
Overall rating

The email said that he would be at our house at 1:00. At 11:00 he texted and said he was an hour away. I let him know that I would not be home until 1:00. They sent him on other jobs resulting in him not arriving until 4:00.

Carol H,

Orlando, FL
Satisfied
March 08, 2026
Overall rating

We are so grateful to have a professional service come out at fix the fridge. It's hard to find a Samsung technician. Thank you much.

Valerie F,

Fayetteville, NC
Z Line range
March 08, 2026
Overall rating

Hermon was extremely competent. This particular range has been repaired by several and he knew exactly what the problems were.

Susan L,

Ledbetter, TX