Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199K


Average Rating

4.7/5

Dryer service
March 08, 2026
Overall rating

James was very knowledgeable and great to work with! Thanks for making this an easy process James.

Bridgette G,

Sherwood, OR
Dishwasher
March 08, 2026
Overall rating

Excellent explanation of the problem motor was worn out. replacement is more than a new unit.

Charles S,

Bethlehem, PA
Professional & Knowledgeable
March 08, 2026
Overall rating

Robert came to address an issue with a brand new Thor Appliance. He was knowledgeable and professional. We couldn't solve the issue without a part so he promptly ordered that and explained to us next steps

Josh B,

P C Beach, FL
Kind
March 08, 2026
Overall rating

Very kind young man. But definitely use your company services again if needed.!

Nancy L,

Sullivan, MO
Glenna Kiser
March 08, 2026
Overall rating

Zachery Was very prompt and informed me when he would be here. He was professional and did a great job in a timely manner. I would recommend his work.

Glenna K,

Lebanon, VA
Service
March 08, 2026
Overall rating

The technician was on time, very polite and very informative. I appreciated his honesty.

Ruth G,

Princeton, TX
Fast and Friendly
March 08, 2026
Overall rating

Tech was very friendly, knowledgeable and thorough. Got my AC unit back to working and was very professional, polite, and friendly throughout the process

Richard F,

Simi Valley, CA
Excellent Service
March 08, 2026
Overall rating

Renford was very courteous & professional. He was almost able to diagnose the problem right away. Within an hour we was able to quickly fix the problem at a reasonable cost. I would definitely recommend him & use him again. Thank you very much😊

Steve F,

West Chester, PA
New water heater
March 08, 2026
Overall rating

Gary knows what he is doing He. Said sears would call me to schedule installation I haven't heard from them I called in repair February 22 2026 repair was rescheduled once and the last time 3/6 /2026 Gary was here he said Sears was going to be installing a new water heater

Lawrence P,

San Jose, CA
Armado
March 08, 2026
Overall rating

He was very thorough and explained each step to me so that I knew what he was up to. The thing works very well since he did his thing with it.

William C,

Ontario, CA