Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Very knowledgeable
March 09, 2026
Overall rating

Very knowledgeable and excellent work ethics on the job 👏

Sarah W,

Safety Harbor, FL
Success Once Again With Lewis
March 09, 2026
Overall rating

I was having trouble with my dishwasher. I know when Lewis shows up, I have nothing to worry about. Let's just say he knows his stuff. When he finds the trouble spot, he explains in layman's terms so you understand where to go next. My service was absolutely superb. Thank you Lewis!

Bill K,

Clearwater, KS
Sears Home Service technician
March 09, 2026
Overall rating

Mr. Carlton was professional and was able to assess and fix the ac issue. He explained the cause of the problem and was able to replace the part in a timely manner manner.

Cristina A,

Corpus Christi, TX
Prompt and courteous
March 09, 2026
Overall rating

Glenn arrived as scheduled and worked cleanly and efficiently. He explained that dryer worked well, so our issue requires different maintenance work by vent cleaners.

Joyce V,

Glenmoore, PA
Craft ice maker replacement
March 09, 2026
Overall rating

I've had my LG French door refrigerator for 5 years. The craft ice maker has been replaced 3 times. LG needs to fix the problem! Gary is very good at that task having done all of the replacements. It takes less than 30 minutes but as a customer my window for the repair is 11 hours. I appreciate Gary coming early afternoon this time. He is friendly, very knowledgeable about the device and does a good job.

James H,

Lufkin, TX
Impeccable, Experienced, PROFESSIONAL Extraordinare
March 09, 2026
Overall rating

Mr. Roger Crockett called prior to his appointment and was positive, shared his locale and the approximate time he would arrive. Washer was repaired, fair price. Always been a Sears customer, as was that of my parents. Excellent experience. Thank you Mr. Crockett for your superior service.

Sonja J,

Monroe, NC
He was quick and finished the job
March 09, 2026
Overall rating

He finished the job very quickly. He right to the point finished within an hour

Nina B,

Casey, IL
Knowledgeable and Courteous
March 09, 2026
Overall rating

Mr. Willie came early. Communicated his pending arrival well in advance. He did a thorough assessment and was willing to teach me along the way.

Deandrea D,

Caldwell, TX
Dryer Repair
March 09, 2026
Overall rating

Karl was knowledgeable and professional. I would hire Sears again for my repair needs.

Philip S,

Charleston, SC
Nathan
March 09, 2026
Overall rating

Nathan was a professional and did great as always. Thanks.

Jason B,

Farmville, VA