Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Service technician
March 30, 2026
Overall rating

He was Very friendly and thorough with our wash machine

Jennifer B,

Roscoe, IL
Polite & professional
March 30, 2026
Overall rating

Arturo was pleasant and completed the job without any problems.

Bill R,

San Diego, CA
Dryer
March 30, 2026
Overall rating

Good guy knew what he was doing , everything good here

William G,

Lincoln, IL
Thorough and knowable
March 30, 2026
Overall rating

Our technician, Dan, was very thorough. He diagnosed the issues with our washer quickly. He gave us use and maintenance tips that were a real added value. Dan represents Sears at a high level of customer service.

Mark A,

Tucson, AZ
Knowledgeable
March 30, 2026
Overall rating

The young man saved the day I thank him for his knowledge and great customer service

Frank W,

Stockton, CA
Very knowledgeable
March 30, 2026
Overall rating

Took his time and did the job right. Was also on time

David M,

Waldwick, NJ
Dryer Repair
March 30, 2026
Overall rating

George did a nice job repairing my very noisy dryer, he was very professional and respectful to my home, nobody likes to spend money on a repair so it's nice to have someone who knows what they're doing.

Richard P,

Brick, NJ
Great Service!
March 30, 2026
Overall rating

Seem to be knowledgeable about the equipment. Friendly and efficient.

Deon W,

Greensboro, NC
Technician job, good. GE design, lacking.
March 30, 2026
Overall rating

A work around for the washer was recommended by the technician. However, as a consumer, I feel, I now have a GE washer that can only work if I half it's stated capacity and use heavy wash cycles, even if doing normal washes, to achieve a some how decent wash.

Joshua O,

Lynchburg, VA
Freezer Defroster Replacement
March 30, 2026
Overall rating

Gave time line of when would arrive. Professional. Came in an installed part in a timely manner. Very polite and courteous.

Robert M,

Cleveland, OH