Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Washer Repair
Replaced water pump and three Damper shocks - everything seems to be working ok. Just put in a trial large load that was not working before. Mohammad and his partner were professional left a clean workplace. On another note - as a customer I am frustrated that, when I can't get your AI system to answer a question or help with scheduling, I can't talk to a real person. In the past when I had scheduling or other issues, I could talk to a customer service representative who could give me good answers. Your AI system only gives me a few issues that can be discussed - none of which fit why I am calling. The AI assistant should allow me to call a real customer service representative. Surely you can afford to have one person available 24/7 to talk to customers across the US.
Charles K,
Middletown, MDRefrigerator service
Friendly and professional. Very knowledgeable about the service needed. Great thorough customer service 👏
Ethel J,
Tyler, TXExpert service
Stuart really knows has craft. One visit to determine parts and one visit to install. The required parts got here in no time.
Sam B,
Sherman, TXProfessional
Helpful and professional. Jamie was great and gave good advice.
James P,
Saint Petersburg, FLVery Courteous and Knowledgeable
He was very courteous and knowledge. He made sure I knew exactly what the problem was.
Lisa B,
Tinley Park, ILWilliam Valentine
The technician was promptly on time and address the issue very quickly installing the ordered part. Took the time to make sure the washer was going through the wash cycles without an error message.
Gregorymary T,
Guyton, GAGreat customer service.
So nice and let me know everything. Very trustworthy and honest
Debbie F,
Newton, NC5 stars
He did an excellent job & has a wonderful personality!!'
Frank D,
Littleton, COService
He was very professional and efficient, answered any questions I had.
Madlyn B,
Birmingham, ALLG Dryer noise problem
Jimmy was very friendly and personable. Got the problem fixed quickly. I would highly recommend him.
Kay M,
Canyon, TX