Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Manuel was Great, Sears customer service SUCKS!!
Manuel arrived as scheduled on Monday, although Sears canceled my scheduled appointment on Friday without notice, and I could only contact them via AI, which was not much help. My refrigerator has been repaired thanks to Manuel, and I'm cancelling my Sears warranty. I did not sign up for your AI-only customer service. This service only allows you to choose certain questions should you have an issue. Sears does not offer live interaction with a live person, which prevents you from discussing serious issues. Everything has to go through AI, and only select questions or topics can be answered, leaving customers unsure about their concerns. Good-bye Sears and AI🤬😡CANCEL MY WARRANTY!!!
Stassey W,
Humble, TXCustomer
He was quick, efficient, knowlegable and personable. 👍. Would definitely call again.
David S,
Dry Fork, VAExcellent tech
Replaced part and re checked cycles, found hot is too high i turner hot water heater down to mid range.
Patrick C,
Las Cruces, NMGreat service
He was very nice, helpful, and respectful. He explained what was wrong with my dryer
Rosalba B,
Lancaster, CAAc
Thank you for today. Awsome job. Arrived earlier then anticipated great company
Jessica N,
Pine Grove, CAVery Helpful
Jim went over and beyond the call of duty to help resolve my dryer issue. I had 2 other technicians to come out and attempt to fix my dryer with no luck.
Portia B,
Indian Head, MDRepair Technician
Tron was very professional, highly skilled and clearly explained everything to me.
Randell N,
Suffolk, VAHvac
Very knowledgeable and friendly. Did great job. Went very smooth.
Mike K,
Red Bud, ILPatrick excellent: 2nd Follow-Up Tech not good
Patrick is excellent. The second tech that came to follow uo and install was not
William H,
Danville, CAFredrick
Prompt service, friendly and professional. He Arrived on time. AC working
Beth M,
Atoka, TN