Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Freezer warranty service
June 19, 2026
Overall rating

Carolyn was great! Unfortunately parts are not available and my freezer can't be fixed. Currently waiting for lowe's and kenmore to tell me what they're going to do to replace my freezer.

Pat R,

Piedmont, AL
Fixed the problem, very courteous!!
June 19, 2026
Overall rating

Louis took care of the problem and was very courteous! Thank you!

Sarah S,

East Windsor, NJ
Excellent Technician
June 19, 2026
Overall rating

Prompt and listened to my concerns. Troubleshooting, repair and communication were excellent

Steven P,

Pigeon Forge, TN
Great Service
June 19, 2026
Overall rating

John came to fix our very old microwave. Despite its age, he was able to make it work again using his experience and some standard parts.

Keith R,

Clayton, NC
Very Friendly...
June 19, 2026
Overall rating

Very friendly and knowledgeable. Answered all my questions in regards to the work.

Kelly K,

Mcallen, TX
Knows what he's talking about and working on
June 19, 2026
Overall rating

He was very prompt, professional knowledgeable will use them again if possible if needed

Maxine U,

Corp Christi, TX
Thoughtful and helpful!
June 19, 2026
Overall rating

Brian was kind and professional, diagnosed quickly and walked us through the next steps to get our appliance in order.

Ivy D,

Columbus, OH
Dishwasher fix
June 19, 2026
Overall rating

Great experience to say the least. He was very professional and knowledgeable.

Raymond M,

Edgewood, MD
Friendly, knowledgeable, fast, and efficient
June 19, 2026
Overall rating

Benny did a good job problem-solving how to remove a brass elbow pipe from the old valve to use on the new one. It was stuck after being on the valve for over 20 years, but he finally got it loose. The new valve was installed and was working fine when he left.

David J,

Germantown, TN
Service
June 19, 2026
Overall rating

Great Job and thanks again for work. We are so grateful.

Daren D,

La Vernia, TX