Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent
April 01, 2026
Overall rating

David explained everything well. He was here in timely manner and professional.

Kellie C,

Sewell, NJ
Charlie is great!
April 01, 2026
Overall rating

Unfortunately, Charlie was covering for the original technician that was assigned to us between 8AM and noon arrival. Charlie received our house call after noon, but arrived at 1:30. Charlie was able to determine the failed part within minutes, but had to order the part. Based on the quoted cost, we declined the repair and looking to replace the clothes washer.

Robert K,

Buffalo, NY
Alex
April 01, 2026
Overall rating

Alex did excellent work and knew exactly what to do and how to fix my dryer. It's working great now. I appreciate his kindness and competence.

Bridget K,

Portland, ME
Dryer noise
April 01, 2026
Overall rating

The dryer is running like new again made my day!

John D,

Fieldon, IL
Excellent
April 01, 2026
Overall rating

Robert was at my home today to check dishwasher that is not functioning He had been here before for another appliance and is the most respectful, knowledgeable and professional technician. Thank you for the opportunity to praise someone who provides exceptional service on behalf of your company

Aida A,

Miami, FL
Furnace repair
April 01, 2026
Overall rating

Sears technician Marshall is a very intelligent conscientious worker. He takes his time to valuate and check on the components of your equipment. He doesn't mind showing you and talking to you about your equipment problem. It was a very pleasant experience for me to have him repair my furnace. Thank you Marshall good job.

Ron B,

Crown Point, IN
A/C repair!
April 01, 2026
Overall rating

Jamerson determined the contact on compressor was sticking cleaned contact unit worked fine for a couple of cycles then it stuck again after he left said contact would probably have to be replaced called in another call to CHW!

James J,

Millington, TN
Sears service call
April 01, 2026
Overall rating

Mike was efficient, professional and friendly. He diagnosed the problem and explained our options for repair (cost, service options, warranty, service plan). I really appreciated the fact that he called us and let us know approximately when he would arrive. We have two dogs and a somewhat challenging location, so that was key to having a successful visit.

Francis R,

Santa Fe, NM
Dishwasher Home Warranty Service Call
April 01, 2026
Overall rating

Kurt was very knowledgeable about the dishwasher and the home warranty program. He explained everything very clearly about the issues and next steps in the process.

Robert D,

Bluffton, OH
Oven
April 01, 2026
Overall rating

Robert provided excellent service and customer service. Very professional and knowledgeable.

Shannon B,

Mobile, AL