Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Mike is good!
April 01, 2026
Overall rating

Excellent, prompt, reasonable trip charge. Thanks for the services! Mike was helpful about questions I had, and guaranteed his work.

Mark M,

Los Alamos, NM
I gave him a 5 star rating.
April 01, 2026
Overall rating

I I gave him a high rating. Do not charge me for this visit as you said you will send me a receipt. Also Marcus was very helpful .

Madeline C,

San Francisco, CA
Todd F was friendly, quick, tidy
April 01, 2026
Overall rating

Don't get me started on the booking process of Sears, but once that was all settled the actual experience was terrific. Todd ruled. Would use again, even though I try to use local companies, god dang it was tough finding someone to fix a wall mounted oven

Benjamin T,

Kent, OH
Great Service
April 01, 2026
Overall rating

Five Stars for service. He was prompt and very considerate.

Debra B,

Aztec, NM
Amazing Repairman
April 01, 2026
Overall rating

Wonderful representative for Sears. Professional, courteous & knowledgeable. He fixed my dryer quickly. Thank you Sears for hiring competent professionals

Judy S,

College Sta, TX
Very good service
April 01, 2026
Overall rating

Very good service and service on time as scheduled per office

Jorge D,

San Juan, PR
Kind & Knowledgable!
April 01, 2026
Overall rating

I had a very challenging time with getting a technician here and the AI system however, my technician was outstanding! He explained the problems I was experiencing in a way I could understand and instructed me on how I could help take even better care of my washer, which I thought was going the extra mile I am most appreciative for his help.

Jessica K,

Toledo, OH
Great Service
April 01, 2026
Overall rating

Was very helpful and knowledgeable about what could be causing our issue and how to solve it.

Matthew M,

Phoenix, AZ
Rating Isidro P. : Customer Susan D.
April 01, 2026
Overall rating

Isidro communicates with me, when he is coming, to service my washer. Previous technician's no communication & don't show up, which I wasted my whole day, & Sears has to reschedule me again. Isidro get the job done & listen to my complaints about my washer. Sears needs to treat their technicians with better working conditions & not overload their work load. Also your routing, U schedule them from town, to Leeward, to Windward, keep your technician working in the same district! This is why U loose good worker's. Keep up the good job, Isidro!!

Susan D,

Ewa Beach, HI
Good service
April 01, 2026
Overall rating

Sid was timely and efficient. fixed the issue in just a few minutes.

Christopher C,

Dinuba, CA