Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent Service
April 01, 2026
Overall rating

Eric came the same day I contacted Sears. He is very knowledgeable, found the problem and ordered the part the same day. He came back the day after the part arrived and installed it and made sure it was working. I will recommend Sears Repair to everyone I know. Eric rocks!

Ginnie C,

Elgin, SC
Finally
April 01, 2026
Overall rating

After the waiting five days for a technician to come, he did a great job but being able to contact you guys was terrible. You need a better system. You need not to be telling people that someone is coming and they never do come. This service is terrible. The technician was great.

Lometa J,

Chicago, IL
Great Service Technician!
April 01, 2026
Overall rating

Arrived on time and was able to diagnose the issue, very knowledgeable. Good visit!

Ken S,

Mission Viejo, CA
Great service
April 01, 2026
Overall rating

Very nice gentleman and a terrific service experience. Would highly recommend.

Jon W,

Burns, TN
Icemaker repair
April 01, 2026
Overall rating

Jeff was very nice. He assessed the problem and was patient enough to wait for them to authorize the solution.

Desmond W,

Lafayette, IN
Great Service!
April 01, 2026
Overall rating

He showed up in the time he quoted. Replaced the part and recalibrated the washer. Best part he left my laundry room as it was when he arrived, was mindful of the rug, left nothing laying around!

Lu H,

Sioux Falls, SD
Professional and Knowledgable
April 01, 2026
Overall rating

Communication was good, service was professional and very helpful explaining the issue causing the problem. Shared the next steps as to what I could expect as far as communication and problem solving if the part could not be located and the washer would likely need to be replaced.

Sara S,

Town Creek, AL
Very pleased. A lovey gentleman.
April 01, 2026
Overall rating

We were kept informed about the appointment time and arrival time. Nikolas did a great job.

Jeffreyluci C,

Kerrville, TX
Good Service Tech
April 01, 2026
Overall rating

Very knowledgeable Very thorough Very professional All around a good guy

Russell D,

Crown City, OH
Very professional
April 01, 2026
Overall rating

He took his shoes off outside and was very respectful. Top shelf service.

Nicholas S,

Parkersburg, WV