Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Refrigerator repair
April 02, 2026
Overall rating

Communicated service well, answered all my service questions and was thorough

Cam C,

Hagerstown, MD
Technician
April 02, 2026
Overall rating

He was polite and professional. Provided insightful information. Thank you Jason.

Marisol B,

Buffalo, NY
GE Refrigerator
April 02, 2026
Overall rating

Marshall was excellent! Very good service. He was very informative about the service. Thanks!

Georgiannli H,

Millsboro, DE
Professional and courteous
April 02, 2026
Overall rating

Was able to make repairs in a timely manner. He was very informative on what was wrong.

Anthony G,

Escondido, CA
Dishwasher Repair
April 02, 2026
Overall rating

Very professional service that I received from Jim , he is knowledgeable of machine and provides the best service.

Usama A,

Staten Island, NY
5 stars for repair of dishwasher
April 02, 2026
Overall rating

He was fantastic. I just hope I threw out the correct items. All but one looked used. I'm glad Kevin made the trip. This was the 4th scheduled request made for someone doing the same thing. Can we cut it it down to 2 times? I know that most people probably complain about the time they have to be at home. However, I work every single night, and I have to stay up ALL DAY, which sometimes means cutting into any sleep time at all. If this happens, I usually need to call in sick. I cannot depend on a notice arriving to me by 5pm. Takes a toll on my paycheck when this has to happen 3 or 4ctimes. It'd superb if I could put my husband's phone number down instead of mine, just in case I dont answer MY phone. He's home almost all of the time.

Carla C,

Omaha, NE
Thankful for the service from Joseph with Sears.
April 02, 2026
Overall rating

I was very well pleased with the service Joseph provided. He was very knowledgeable, he answered all of my questions, he was very friendly and personable as well!

Lori O,

Akron, OH
A/C outdoor unit fixed
April 02, 2026
Overall rating

Came early and job was thorough and well done. Thank you!

Frank M,

Silver Spring, MD
Amazing service with a smile
April 02, 2026
Overall rating

Ruben came on time, smiled and introduced himself before entering our home. He was patient and professional and explained every phase of the fix! I can't say enough great things about Ruben! He made your company shine!

Cassandra A,

Litchfield, NH
Technician
April 02, 2026
Overall rating

Rogelio was very prompt & professional. He explained the process, did the work and finished in a timely manner. I would definitely recommend him as a Technician.

Maria S,

El Paso, TX