Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Freezer repair
Karl was great!! Knew what he was doing & fixed it!
Dana S,
Daniel Island, SCCourteous and knowledgeable
He looked at everything and could not really find a problem. He observed me load and start a load of laundry and indicated at the end of the cycle there should be no water or softeners in the dispenser. I do hope the problem is solved although if he didn't find anything I'm not sure it will b.! If it's not I'll have to call again.
Karen B,
Cottage Grove, MNWasher
Abraham was great.However getting a technician here was a challenge. Thanks to Abraham for moving forward with the repair despite confusion about the type of call
Sheila B,
Stafford, VAGreat Technician
James was prompt, polite, conscientious, and respectful of my home. He took care not to get water everywhere (which was bound to happen given the issue with my refrigerator). James was super efficient and was able to pinpoint the problem right away. I truly appreciate his professionalism and friendly demeanor.
Erin S,
Ben Avon, PAWashing machine repair
Brett was extremely polite and knowledgeable! Very thorough with his investigative work and repair services! Very pleased overall with his service!!
James W,
Holland, NYWonderful James
Professional and explained things he did. Great attitude. Knowledgeable. Courteous! Fix my problem!!!! Thank you!!!
Martha M,
Decatur, TNIntermittent oven.
Listened to the symptoms of the problem, ordered correct part, and came back and installed as promised.
Bob R,
Bristol, INMoises is great. Sears is awful.
The service Moises provided was great. The scheduling system is by far the worst thing I've ever used in my entire life. Whichever executive at Sears approved it should be convicted of torture under the Geneva convention. It's seriously that bad. They cancelled my first appointment at 3pm the day the technician was supposed to come and claimed that it was at my request, and then it was absolutely impossible to find or speak to an actual person. The AI system gave me no options and was completely useless. Whoever did this should be arrested.
Joseph R,
San Juan, PROwner
Great service Thanks for keeping me informed all the way until repairs
Clyde J,
Bertram, TXDonta was AMAZING 👍
Donta was very professional and arrived on time and answered all of our questions we were very satisfied with him👏🏽
Melva C,
Baltimore, MD