Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Great job
He was very friendly and identified the issue in 3 minutes. He did thorough testing to make sure all is good.
Ercan U,
Alpharetta, GAExcellent Customer Service
Michael was professional, knowledgeable, and helpful. He was able to quickly identify the problem and get it up and running.
Lisa K,
Patterson, CAGreat tech
Jose was great. However, contacting customer service sucks. AI reps hung up on me 4 times. Never got to talk to a human.
Edna M,
Long Beach, CAShael J was great
The first service person they sent initially to repair my dishwasher showed up wearing a hoodie which he kept over his head the entire time. Very unprofessional and nothing identified him as a Sears repairman. He needed to order a part and come back another time. The second time someone had to come they never showed up and we waited all day for nothing. The third time they sent Shael who was polite and had a shirt identifying who he worked for. I just wish the service repairmen would have booties to cover their feet.
Clare H,
Atlanta, GAProfessional
Punctual and professional with the service received! My husband was pleased with his service!
Sharon G,
Jacksonville, FLIce maker
Came when expected, he fixed the problem and was courteous
Steve J,
Acton, TXExcellent worko
Friendly professional a great tech very nice and knowledgeable person
Craig A,
Oak Ridge, MOExcellent
Jeffrey arrived wearing coverings for his shoes so he wouldn't track anything into my home! That concern was demonstrated throughout his service call. Overall, he was prompt, efficient and caring.
Joy W,
Jarrettsville, MDdishwasherPaul was
Paul was very polite, worked fast seemed very efficient. Very pleased
Theresa M,
Cumberland, RIBrian Turner Diagnosed and Fixed the Problem
Brian arrived and took part of the dryer apart. He diagnosed 3 parts needing replacement , and he ordered them and had them delivered right here to the house. He arrived back a few days later and installed the new parts. The dryer works again and I am very pleased. Brian is knowledgeable and professional, so thank you.
Merrlyn C,
Columbus, OH