Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Refrigerator water dispenser leak
April 06, 2026
Overall rating

Jody was prompt, very courteous, and quickly fixed the problem.

Doug C,

Lake Havasu City, AZ
Rating
April 06, 2026
Overall rating

He was great I am adding more words to fit the minimum

William W,

Mount Laurel, NJ
Service by Henack
April 05, 2026
Overall rating

Nice guy - polite, efficient and diagnosed my refrigerator's problem in a flash.

Terri I,

Casselberry, FL
He was awesome
April 05, 2026
Overall rating

Most helpful with my washer. He found the problem, ordered the part and fixed it.

Derethia F,

Madison, IN
Service Tech Andrew/Sears Blue Crew
April 05, 2026
Overall rating

Andrew was professional and courteous. He also showed me the interior of the dryer (with different components ) so I knew exactly the problem area. Because of this diagnosis I was able to make an informed decision about repair versus replacement.

Victoria A,

Honolulu, HI
Service
April 05, 2026
Overall rating

Always friendly, knowledgeable, organized & detailed in his work & cleanup!

Gregory F,

Columbia Station, OH
Friendly and competent!
April 05, 2026
Overall rating

John knew exactly what I was doing wrong in trying to turn off the change the filter light. He showed me too! Then he did the regular maintenance on my refrigerator, all done in a short time, yay!

Dianne G,

Oxford, FL
Refrigerator
April 05, 2026
Overall rating

Was friendly answered questions was happy with service let me know he was on his way

Denise M,

Garrettsville, OH
Thorough
April 05, 2026
Overall rating

I appreciate Tim's thorough evaluation and tune-up for my riding mower. I also appreciate that he actually did a test drive for a few minutes and cut some grass to make sure everything looked right, sounded right, and worked correctly. I spent two hours mowing the next day with great confidence that the machine was ready to go!

Patricia W,

Byhalia, MS
Grateful beyond measure!
April 05, 2026
Overall rating

Randall is absolutely the very best- the most knowledgeable for every kind of appliance we have. He is very attentive and calls us when he is on the way. Thank you for having found him!!!!

Chris B,

Wailuku, HI