Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Oven Repair
April 06, 2026
Overall rating

Luis provided good service and explained what he was doing

Karen B,

Norfolk, VA
Great service
April 06, 2026
Overall rating

Only issue...they should bring a vacuum to clean up after. Did a great job on AC. Ty to both of them!

Marc T,

Coral Springs, FL
Outstanding!
April 06, 2026
Overall rating

Chris is obviously very experienced. He's efficient, friendly and courteous. Excellent service. I'd request him again.

Betsy W,

Ocala, FL
?
April 06, 2026
Overall rating

Kevin is experienced and knowledgeable and tried to repair the washer, but it was too old and too many parts were broken or rusted. He was fine. The washer was not.

Charles P,

Norwalk, CT
Efficient Service
April 06, 2026
Overall rating

Quick troubleshooting and repair of faulty oven operation. Would recommend.

Jeffrey G,

Enterprise, AL
Awesome and friendly
April 06, 2026
Overall rating

He was absolutely wonderful. He was very knowledgeable on the appliance and got it fixed in no time. He was friendly to me and my daughter kept trying to talk to him and he was nice to her as well. Very good employee

Carrie T,

Grayson, KY
Time management
April 06, 2026
Overall rating

Fixed quickly. Only problem is I mentioned to the person that took the information to set up the program that nobody would be home till after three they said no problem. The technician will call you an hour before which never happens. They call that they're on their way luckily my husband was nearby and went back home. That needs to be better communication that's not the service person. That's the way y'all handle the system.

Maria V,

Houston, TX
Washer repair
April 06, 2026
Overall rating

John was very professional and explained all our options and cost to get the washer fixed. Would definitely request him again.

Deborah K,

Reynoldsburg, OH
Nelson
April 06, 2026
Overall rating

Excellent service! Nelson is a great technician—very professional, knowledgeable, and efficient. I highly recommend him.

Cristal M,

Kissimmee, FL
Microwave Fixed
April 06, 2026
Overall rating

Tech was quick and efficient. Made fast repairs and was very polite!

David S,

Battle Ground, WA