Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Amazing!
May 23, 2025
Overall rating

I've had the pleasure of having Mark service my dryer many times and he's always been courteous, efficient, and a pleasure to work with

Evangelina G,

Fontana, CA
Very knowledgeable great to work with.
May 23, 2025
Overall rating

Unfortunately ( not his fault) washer had a catastrophic failure. Unable to repair. So still with out washing machine for a bit

Alan B,

Norman, OK
Excellent
May 23, 2025
Overall rating

Very pleasant, explained things. Great customer service. Very efficient! I give him a five! Was on time. Notified me HD was coming!

Michael N,

Amboy, WA
Refrigerator/freezer repair
May 23, 2025
Overall rating

Technician was great -- on time, courteous. He brought the necessary, correct parts with him, and thoroughly diagnosed and fixed each issue. This review is being made 3.5 hours after technician departed. Waiting to see if everything continues to work properly, but it appears that the repair was successful. Highly recommend this technician. If anything else needs attention, hope Sears sends Samuel again.

Larry L,

Independence, MO
Fixed washing machine
May 23, 2025
Overall rating

Called and let me know about approximately time of arrival. Looked over the laundry room and had me sign the paperwork. Then he started working on the washing machine. It only took him 40 minutes and he had everything installed and tested the washing machine. After completion he let me know that everything was done. The technician did an outstanding job.

Jeffrey Q,

Belfair, WA
Solved immediately
May 23, 2025
Overall rating

Solved problem immediately

Samuel L,

New York, NY
Thanks Kenneth!
May 23, 2025
Overall rating

Kenneth was very knowledgeable, took his time, and friendly. I would absolutely ask for him again.

Noble,

Florence, NJ
Washing machine repair
May 23, 2025
Overall rating

A little pricey but job got done with good customer service can't complain

Darek G,

Macedonia, OH
Erik was definitely E3!
May 23, 2025
Overall rating

I had a great experience with Erik today and his review of my AC units at my home. He showed up early (which was great), and was extremely efficient, effective,, and expedient ("E3") in performing his work! Thank you very much.

Christopher J,

Glendale, AZ
Great service.
May 23, 2025
Overall rating

Efficient and professional service. Both technicians that serviced our washer were great.

Brittany B,

Lenoir, NC