Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent
April 07, 2026
Overall rating

Excellent with customer. Knows what he's doing... happy with results... thank you..

Sandy G,

Pennsauken, NJ
Repair
April 07, 2026
Overall rating

Tam was an outstanding technician. Great customer service and great experience. Tam gets a 💯.

John C,

Maricopa, AZ
Technician
April 07, 2026
Overall rating

Very helpful and took the time to explain the process and troubleshooting.

Maryjo B,

Lockport, IL
Sears Washer
April 07, 2026
Overall rating

Checked for the problem, found it, and replaced the pump in a fairly short time.

Gene L,

Oceanside, CA
Repair of dryer machine.
April 07, 2026
Overall rating

James called ahead of time to let me know he was on his way. He was quick and got the job done.

Marcia P,

Las Vegas, NV
Why did I wait 1 extra week for service???
April 07, 2026
Overall rating

James told me they were here last week on Tuesday & Thursday. Why did you not put me on one of those days? That is pathetic lousy service. James is always great but that's just Sickening that you made me wait 1 entire extra week to get service. James was also... confused why you didn't get me scheduled for last week. That's unacceptable!! Sickening actually is what that was. I rebuke it too!!!

Dave A,

Pueblo, CO
Refrigerator repair
April 07, 2026
Overall rating

Bad experience with AI. Human experience much better. Totally satisfied with Mike

Betty T,

Corning, AR
Samsung fridge repair
April 07, 2026
Overall rating

Was efficient and changed what was needed in a timely manner

Kathy F,

Kenmore, NY
Jamal was great. Very knowledgeable.
April 07, 2026
Overall rating

Jamal gave me confidence that he was very knowledgeable and did a great job getting quickly to the problem and part needed. Efficient. I would be very happy to get him back if needed for another repair job for different appliance. Great tech! Thank You!

Henry F,

Shreveport, LA
Sears Home service
April 07, 2026
Overall rating

Mr Juan was very professional n did his job in excellent fashion. He came in n went to work fast n expeditiously. Another great job by Sears n Mr Juan.

David A,

Bandera, TX