Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Everything is running smoothly!
June 20, 2026
Overall rating

The crew who came to our apartment did a good job. Everything was hooked up and they even swapped the dryer door to the opposite side because it worked better for the space. They were personable and knew what they were doing.

Jonathan Q,

Auburn, AL
Friendly representative
June 20, 2026
Overall rating

He was friendly and helped me understand what was going on with my dryer.

Christina A,

Riverside, CA
Michael is the best.
June 20, 2026
Overall rating

Michael was kind, polite, and knowledgeable, quick to resolve issue.

Guillermo C,

Kingman, AZ
Refrigerator ice maker repair
June 20, 2026
Overall rating

Mark does a fantastic job diagnosing the problem and searching for the parts to make the needed repairs! Wish you had more technicians that have his work ethics.

Susan H,

China, TX
Repair cost too expensive
June 20, 2026
Overall rating

Service by Patrick was great. He was very professional and explained me the repair required. Unfortunately, the repair cost too costly, over $500 for time and material to repair the Range Surface Burner Valve. The job took about 1/2 hour.

Luis J,

Webster, NY
Refrigerator water valve replacement
June 20, 2026
Overall rating

Both technicians done outstanding work They were very courteous Very well, please.

Daniel G,

Rossville, TN
Thanks
June 20, 2026
Overall rating

David did a great job. He was very professional, prompt, and resolved the issue. However, the guy that came before him was awful. I think his name was Frank V. He showed up at my house, used my bathroom and left an awful smell and mess, and then left. Frank was very unprofessional and should be reviewed. He left David to do all his work and didn't even order the right part.

Justin H,

Lynchburg, VA
Craftsman yts 4000 tractor
June 20, 2026
Overall rating

Technician was very knowledgeable. Fix the issue quickly, tractor is running as good as new.

Paul L,

Trumbull, CT
Great customer service
June 20, 2026
Overall rating

Jamerson took care the job promptly. My air was back running in less than 10 minutes.

Yolanda J,

Southaven, MS
Service Help
June 20, 2026
Overall rating

Appreciated and grateful for Travis's help in this matter. Only comment in future is to give/have phone numbers to allow for human contact...your AI system is too frustrating to deal with in resolving any and all issues.

Richard A,

Volcano, HI