Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Very professional and kind!
April 08, 2026
Overall rating

Eric found what was wrong but Choice Home Warranty refused to fix it. We appreciate Eric's knowledge and his kindness!!

Kathy B,

Wichita, KS
personable and conscientious
April 08, 2026
Overall rating

Eduardo came on a day when i had little confidence in what was going to happen. But he lifted my anxiety when he just confidently began to work. He did what was needed and seemed like he enjoyed his work, even though my house was messy that day. I am glad he was my serviceman and i hope i get him again.

Mary A,

Citrus Springs, FL
Service technician
April 08, 2026
Overall rating

Steven was so friendly, and professional, and knowledgeable. Great job!

Phyllis J,

Paris, KY
Great service!
April 08, 2026
Overall rating

Drew was very knowledgeable, courteous and helpful while getting our washing machine up and running again!

Laura L,

Sioux City, IA
Service
April 08, 2026
Overall rating

Brian was very knowledgeable and did what he could to help

Kendall B,

Cedar Rapids, IA
Great Washer Repair
April 08, 2026
Overall rating

Alex was great and fixed our washer efficiently. He was on time, diagnosed the problem and explained the home warranty benefits. He ordered and installed the correct part. He checked other functions for prevention.

Vincent B,

Marietta, GA
Scheduling needs a lot of improvement
April 08, 2026
Overall rating

the technician is great but the scheduling needs a lot of improvement. My service got rescheduled multiple times, the arrival window needs to be updated atleast couple of days before the actual schedule.

Satish S,

Mason, OH
Replaced the Part that was Recommended
April 08, 2026
Overall rating

This is the 2nd time Nick came to service my LG dryer. I hope replacing this 2nd part will remedy the dryer problem. If not, I believe Nick and the other technician has done all that can be done to get the dryer to work effectively.

Cynthia I,

Hilo, HI
Review for karen
April 08, 2026
Overall rating

Karen is extremely knowledgeable and takes time to explain what she is doing. Has a great attitude and is always prepared. Shows up on a timely manner. She is awesome

Ursula V,

Glorieta, NM
Excellent service
April 08, 2026
Overall rating

Fast service and advice for a lint trapper and very respectful

Margaret T,

Chicago, IL