Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Very knowledgeable, friendly & efficient!
April 09, 2026
Overall rating

We've had Carl help us befire - he's very knowledgeable & friendly. We're very pleased with him.

Maryann M,

Liverpool, NY
Washing machine fix
April 09, 2026
Overall rating

Jason was very kind and efficient. Very satisfied with the fix. Would definitely recommend

Gary D,

Orange Beach, AL
Satisfied
April 09, 2026
Overall rating

Satisfying work but had to wait for almost three weeks.

Rajesh B,

Yuba City, CA
Great communication
April 09, 2026
Overall rating

Arnold was very quick to identify what was wrong with our icemaker. Unfortunately, the part to repair it is no longer available. He explained that the warranty company would likely be calling in the next day and told us what to expect from that conversation. We appreciate the time he spent trying to help us and find the right part.

Shaun P,

Ogden, UT
Great Service
April 09, 2026
Overall rating

Israel did an amazing job and was very polite and professional. I would request him again if I need need another service!

Marilyn B,

Metairie, LA
Great job
April 09, 2026
Overall rating

Pedro has been here 3 times to fix my defective oven. He quickly identified parts needed and arrived prepared to fix. The oven was poorly designed so repair took rather long. Hopefully fixed now.

Nancy V,

Cobleskill, NY
No title
April 09, 2026
Overall rating

Steve is fast and professional Very much dislike the AI program. I prefer to talk to a human. I can't do anything through AI. It just takes you in a circle. Plus the arrival time information is wrong.And does not update correctly.

Jeanette L,

Pocatello, ID
Good service
April 09, 2026
Overall rating

Repairman Chester installer new start switch, tested it to make sure it shut off at end of times cycle and was pleasant and helpful.

Janet W,

La Mesa, CA
Paul B. "Outstanding Technician".
April 09, 2026
Overall rating

Paul was very knowledgeable about our Whirlpool washer. He diagnosed and replaced the defective part in no time. He is very prompt and courteous. Thankyou A&E.

Philip C,

Dunkirk, MD
Nice, efficient
April 09, 2026
Overall rating

Got the job done and told me what to look for as my appliance ages.

Tammy A,

Blaine, WA