Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Thank you for your service
June 21, 2026
Overall rating

Mr. Tom was professional, didn't take long & did an outstanding job. Thank you for taking care of my washer!

Amine Z,

Ferrisburgh, VT
Knows his stuff!
June 21, 2026
Overall rating

George evaluated the washer issue, ordered parts, returned and fixed the problem quickly. He was very professional and thorough. Tested the washer afterward to be sure that the issue was resolved, and it was. Thank you George!

Barbara P,

Lauderdale By The Sea, FL
Good experience with Walton
June 21, 2026
Overall rating

Walton was very competent and well experienced. He diagnosed the problem in a few minutes and resolved the issue with our dryer. I was not pleased with the price we had to pay though. It was very expensive (way to high a price for such a short time and simple procedure). You need to reconsider your prices. Walton was thoughtful. He offered us a warranty for a number of appliances, which we took. He was also smiling, an happy person, and made things seem lighter.

Nina K,

Silver Spring, MD
Prompt & Professional
June 21, 2026
Overall rating

Unlike the last HVAC tech, Jalil was prompt and professional. Made the repair and cleaned up afterwards. Well done!

Edward J,

Chesapeake Beach, MD
Donovan is the best!
June 21, 2026
Overall rating

Donovan is seriously the best technician he always does an amazing job and is so respectful. We worked with Donovan multiple times and he always gets the job done efficiently. Absolute pleasure to work with!

Courtney R,

Colchester, CT
Sears Home Services - Repair
June 21, 2026
Overall rating

Bill was prompt, concised and thorough. The repair took approximately 30 - 40 minutes.

Evangeline F,

Athens, GA
Excellent service
June 21, 2026
Overall rating

Matt was efficient. He arrived on time with the tools he needed, worked quickly and was done in no time.

Samuel S,

Jay, FL
Heater not working
June 20, 2026
Overall rating

Technician Gary did a great job! Real positive attitude and very polite and was able to figure problems with heater order parts and came back to fix heater! Would recommend him any time. Thanks Gary!

Jorge R,

Redwood City, CA
Refrigerator repair
June 20, 2026
Overall rating

Excellent work repairing broken wires for our refrigerator's ice maker. I recommend asking for Drew as he understood how to correctly make the repair instead of replacing the entire door.

Kenneth C,

Greensboro, NC
Helful and thurough service
June 20, 2026
Overall rating

Mohammad showed up on time and also he was kind enough to help me take the food out of my freezer and went through everything with me about my fan freezer and made some adjustments then greased it and it was good to go. The noise stopped and the fan worked fine. He then helped me put the food back and my large freezer back on a high shelf, which were tasks he did not have to help me with so I am grateful for his extra time and assistance.

Jamie M,

Carmichael, CA