Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Robert the Technician
April 09, 2026
Overall rating

Robert came into my home and was very professional during his diagnosis of my refrigerator. But, Robert found that the compressor was not working and unfixable which meant he (Robert) was unable to fix the refrigerator. Robert proceeded to let me know that Sears Insurance would be reaching out soon and letting know what the next situation will be with my refrigerator. Thank you for sending Robert to my home. Barbara Slaten

James S,

Rch Cucamonga, CA
Whoolpool Washer
April 09, 2026
Overall rating

Don arrived on time, diagnosed the problem, ordered the part and repaired our washer the following week.

Art T,

Bellingham, WA
Grateful for his calm nature
April 09, 2026
Overall rating

I had at least 3 phone calls telling me about my impending appointment. And then, I received a call from a real person was trying to sell me a home warranty plan. I told that lady several times that I wasn't interested and she kept pushing. Kyle seemed a bit confused about why she was calling to talk with me as he seemed to think that was his job.

Mary H,

Fort Worth, TX
Repair
April 09, 2026
Overall rating

Was very knowledgeable and was able to diagnose the problem quickly

Mike S,

Mason City, IA
Fixed It
April 09, 2026
Overall rating

Our dryer was fixed by someone who knew exactly what needed to be repaired. Was professional and kind! Thank you!

Susan C,

Cape Fair, MO
Five stars technician did a great job
April 09, 2026
Overall rating

The technician was very neat Work very polite and courteous did a great job and I appreciate all his patience . I want to say thank you very much very excellent neat job very courteous and polite.

Priscilla R,

Antioch, CA
Serviceman - Eric, very nice
April 09, 2026
Overall rating

Eric arrived on time, and is totally focused. He was able to diagnose the issue with my A/C and provided very good information and what to expect. He was very pleasant, respectful and did a great job! I would definitely have Eric back again for any future repairs.

Joan P,

Buckeye, AZ
Super Smart Technician
April 09, 2026
Overall rating

He was prompt, professional, polite, clear communication, a great experience in a frustrating situation . Same day appointment!!

Chanelle L,

Inglewood, CA
Washer
April 09, 2026
Overall rating

Keith was very professional and knowledgeable. And he fixed the problem

Edward P,

Park Hill, OK
Wonderful Drew
April 09, 2026
Overall rating

Great Fine Wonderful Quick Job. Thank You Drew. Get Drew Cloned. That is a great idea

Charles S,

Sioux City, IA