Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Professional and courteous
April 10, 2026
Overall rating

Quon is very patient, has fantastic diagnostic skills, professional and very courteous.

Marlene R,

Mcdonough, GA
Dryer
April 10, 2026
Overall rating

Roy was very prompt on getting the dryer button fixed

Janie C,

Danville, VA
Great
April 10, 2026
Overall rating

Mike knew exactly what the problem was with my refrigerator. Very nice person.

Linda L,

Street, MD
The Washer - Dryer Flip Flop
April 10, 2026
Overall rating

The repair experience was excellent. Unfortunately, whoever published the insurance plan at Lowe's input the washer model number for the dryer and the dryer model number for the washer. The repairman could not conduct the repair because he would not be paid for working on the wrong appliance. So, I had to call Assurance and correct the insurance information. Now, I'm waiting for the repair to occur. Just my luck…

Monty H,

Buchanan, VA
Great job
April 10, 2026
Overall rating

The technician, Mark, did an absolutely outstanding job. It clearly involved some heavy lifting as well as finesse to finalize the repair, but he got it done, and was extremely thorough, professional, and cordial. My wife and I very much appreciated his hard work.

Bernard H,

Richmond, TX
Tech
April 10, 2026
Overall rating

Tks for great service and for prompt and coursing in our repair.

Theodore L,

Central Islip, NY
Fixed and Efficient.
April 10, 2026
Overall rating

The problem was quickly diagnosed. Parts ordered, and then repaired efficiently.

Nyja C,

Mechanicsburg, PA
5 star
April 10, 2026
Overall rating

The guy that did the repair in our washing machine is courteous & very good.. He did a good job!

Zoraida K,

Sultan, WA
Friendly and fixed my dishwasher
April 10, 2026
Overall rating

Had trouble with AI because it listed the dryer needing service which made Frank had to come back another day.

Shirley K,

Bechtelsville, PA
Jose
April 10, 2026
Overall rating

Excellent technician. Very thorough and helpful. Dryer is working well

John C,

Ridgewood, NJ