Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Appliance service
Technician fixed problem promptly Was pleasant, courteous and knowledgeable. Highly recommend
Patricia A,
Vero Beach, FLClothes Washer Repair
He listened intently to my explanation of the issue, tested the unit and experienced the same issue I saw. Made his recommendation for replacing door lock and retested unit to ensure the unit functioned properly.
Gregory K,
Buckeye, AZOutstanding Service from Mr. Cortez - Sears Technician
I recently had the pleasure of having Mr. Cortez from Sears come to my home to repair my washer, and I couldn't be more satisfied with the service. From the moment he arrived, he was professional, polite, and attentive to my concerns. - Expertise: Mr. Cortez demonstrated extensive knowledge about my washer model and quickly diagnosed the issue. His ability to explain the problem in layman's terms was greatly appreciated, making me feel informed throughout the process. - Efficiency: He worked diligently and efficiently, completing the repair in a timely manner without compromising on quality. It was clear that he took pride in his work. - Customer Service: Mr. Cortez was friendly and respectful, making sure to answer all my questions and ensuring I was satisfied with the repairs before he left. His approachable demeanor made the experience much more pleasant. - Follow-Up: After the repair, he provided useful tips on maintaining the washer to prevent future issues, showcasing his commitment to customer satisfaction. Overall, I would rate Mr. Cortez's service a solid 5 out of 5. His professionalism and expertise truly made a difference, and I would highly recommend him to anyone in need of appliance repairs. Thank you, Mr. Cortez, for your excellent service!
David M,
Madison, ALAC repair
Services were performed quickly and professionally. Tech was very thorough and knowledgeable.
Joyce M,
Manor, TXFreezer lights
Pierre did an awesome job replacing our freezer lights. Very professional and courteous.
Stephanie S,
Stoutsville, OHRyan
Ryan is a very nice worker. We liked him very much very professional an conversational. Like to have him come out all the time. He knows how to fix things well.
James G,
Pennsauken, NJWashing machine problems
Very polite and very professional. On time and cleaned everything up.Would highly recommend.
Jack M,
Egremont, MAGreat
He was very friendly,good knowledgeable;and efficient. Cleaned up before he left. 🧻 And
Jenna W,
Watertown, WILeaking Fridge/Freezer
Jeffery replaced an old clogged drain tube for a new updated version.
Gregory J,
Johnston City, ILGreat repair man
Looked over my machine, did some problem solving, and worked out a permanent fix in very short time. Thank you Lionset!
Deborah W,
Maringouin, LA