Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Outstanding Service!!
June 27, 2026
Overall rating

John went above and beyond the call of duty. He accurately diagnosed the problem with my dryer and took his time to order the part for me and set up a followup visit for installation of the part. At the follow-up visit, he discovered that the ordered part was not the correct part. He followed up with the parts department and found out that the part for my dryer no longer existed. He noted that he was not able to repair the dryer in the notes that led to a replacement claim being initiated and which is now being processed.

Mark S,

Baltimore, MD
Quick and honest
June 27, 2026
Overall rating

Robert was friendly and listened to all our washer troubles. He was honest that the repair was going to be as much as a new washer! I appreciated that.

Tina R,

Victoria, MN
G
June 27, 2026
Overall rating

Very knowledgeable and helpful. Always on time and works fast but is efficient.

T T,

Meridian, MS
Shane
June 27, 2026
Overall rating

Shane is Very helpful, informative, and knowledgeable !! He is easy to work with .

Stacy E,

West Hyannisport, MA
Great experience
June 27, 2026
Overall rating

He was prompt, knowledgeable, and really helpful. He took time to explain everything I needed to know to maintain my system.

Melvina M,

Baltimore, MD
Washing machine repair.
June 27, 2026
Overall rating

Corey was pleasant, efficient, knowledgeable, and courteous! He was Abe to explain the warrantee plan well! Please send him again when we need repairs!

Terri G,

Mobile, AL
Refrigerated repair
June 27, 2026
Overall rating

Jon was very professional, friendly , knowledgeable and very helpful with showing me all the gadgets and settings on my refrigerator , I am extremely satisfied with the service I received!!

Karrie G,

Interlachen, FL
Refrigerator repair
June 27, 2026
Overall rating

Mariana was great. Her knowledge of the product and the process needed to repair it was very helpful. She was very thorough in explaining it all to me, as well as my options going forward, in a very polite and professional manner. Nice personality, easy to work with.

Michael M,

Burlington, MA
5 stars
June 27, 2026
Overall rating

5 stars for the service provided by James C !

Jason R,

Lake Katrine, NY
Quick resolution
June 27, 2026
Overall rating

It was a quick and fast diagnosis. Could not be more pleased.

Jason S,

Woodland Park, CO