Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Raul Saved The Day
April 11, 2026
Overall rating

Raul was great. He not only corrected the problem but he showed me how to take care of it in the future if it were to reoccur. Satisfied customer. MR

Marilyn R,

Humble, TX
Washer repair
April 11, 2026
Overall rating

Paul is awesome! He's a great technician, and has done really well on all our appliances!

Suzanne T,

Fort Collins, CO
5 star job
April 11, 2026
Overall rating

Great job done. In time and very good customer service

Deanna D,

San Jose, CA
Repairs of dryer door
April 11, 2026
Overall rating

Sears service repair man was very nice and did a good repair job. Sears AI phone service to get an appointment is seriously terrible and super frustrating. In fact it is so annoying that I am going to research other warranty companies.

Judson F,

Luthvle Timon, MD
Friendly & natural
April 11, 2026
Overall rating

Great experience with Sears Hone Services. The technician was professional, on time, fixed the issue quickly. Everything is working perfectly now, highly recommend.

Kaly L,

West Covina, CA
Kenmore Refrigerator Repair
April 11, 2026
Overall rating

Technician Frank was professional and knowledgeable. He repaired the freezer on my refrigerator and it sounds good again. Thanks!

Sandra H,

Nashville, TN
Excellent customer service!
April 11, 2026
Overall rating

The technician provided excellent customer service and was very knowledgeable throughout the process.

Tyena M,

Patchogue, NY
Technician
April 11, 2026
Overall rating

Great Tech I give him a 10 a very awesome and respectable young man

Dennis S,

Melbourne, FL
Great service
April 11, 2026
Overall rating

The technician was here less than 10 minutes. Very friendly and knowledgeable.

Anna W,

Kansas City, MO
Competent, Efficient, Pleasant
April 11, 2026
Overall rating

Promptly diagnosed problem on first visit, ordered part, returned on specified day and completed repair. My only issue is that SHS only allows you to schedule for an entire day, and you never know when the technician will show up during that day until the morning of the day of the appointment. Even then, they are almost always later than the estimated time.

David A,

Laurel, MD