Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Great tech
Worked fast, cleaned up, and left everything better than it was.
Carlos C,
Saugus, MAFriendliness and expertise
Both techs that came today were excellent. Very friendly, knowledgeable and efficient. I was very impressed.
Brendabo B,
Valparaiso, INEfficient
He got the part ordered and the fridge fixed in a timely manner. Figured out the problem quickly.
Dawn B,
Harrisburg, ARTyler S Review
Tyler was the nicest most polite person we've ever had. He was efficient, cleaned everything up, explained everything to us so we understood. If we could request him specifically in the future, we definitely would.
Debbie B,
Lillington, NCJoel did a great job
He diagnosed the issue and later replaced our icemaker. Very happy
Julia B,
Prescott, AZRefrigerator Repair
Technician was very knowledgeable and very patient. He went the extra mile to make sure our refrigerator was well taken care of and working properly. Technician was on time and communicated very well with us until the very end of repair. I would recommend this technician for efficient service.Thanks for your timely response to service our refrigerator. Very friendly and hard worker.
Henry B,
Houston, TXWasher repair
John presents himself in a professional matter. Explains what he finds and what the next steps are.
Betty F,
Prescott, AZ5
Fixed the problem quickly. Was very professional. He did a great job
Mel B,
Tomball, TXTech was great; Sears AI interface is a mess
Maria was prompt, answered my questions, with a professional and pleasant manner. Sears itself has horrible customer "service". There is no option for getting assistance for scheduling or questions from a human even when the AI interfaces via text, online chat or website account fail to resolve problems Sears has created. Awful! That's what happens when you fire all your staff.
Theresa M,
San Pablo, CArepair
The gentleman did an amazing job answered all questions and very thorough
Rebecca C,
Hebron, IN