Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
167.1K
Average Rating
4.7/5
Excellent Experience
Very pleased with the service provided. Received numerous updates and confirmations about the appointment. Our tech knew exactly what the problem was, got the part from the truck, and in a few minutes the ac was fixed. He was extremely professional, courteous and personable.
Aaron E,
Blowing Rock, NCExcellent Service
Cesar was very kind and personable. He walked me through what he was doing and why he was doing it. Allowed me to watch as he managed the repair. Provided all the details to include the program offers. I would definitely want him again in the future if I need a repair.
Angela M,
Frederick, MDReview and comments
Roger was great. Your overall performance is horrible. This is the eighth appointment and finally NOT CANCELLED. if a customer has an appointment you need to keep it.
Richard G,
Owls Head, NYFrig repair
Jim is always professional and knowledgeable. He repair another refrigerator for a year ago.
Bruna D,
Union Beach, NJKnowledgeable
Jorge knew what he was doing. Great guy to get if you need service.
Thomas V,
Wales, WIAwesome
He was very courteous and informative of our range problem.
Jolene M,
Pueblo, COAir conditioner technician
The technician has lots of knowledge and precision and confident on his work
Rosendo F,
Miami, FLKnowledgeable,
Tim got right to the problem and timely resolved my ice maker problem.
Patricia P,
Scarborough, MEHappy with the service provided by Evan.
Kind and professional did a good job and was quick!
Britta,
Kihei, HIHVAC Repair
Jessica was great. But Sears Service as a company service sucks. Your tracker continually changes times and shows first one stop then two stops away. There is no way to talk online or via phone with a live person. Both visits were for 8-5. My first appt was cancelled at 8 pm at night and my last visit occurred at 6:30 pm. Not sure about Arizona but this would be illegal in California.
Deeanne W,
Tucson, AZ